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"I had my teeth cleaning appointment yesterday with Janice. She was very accommodating and reassuring as always. I have been a patient of Dr. Chen for many years. Dr. Chen and her entire staff have always been responsive, caring and professional. I appreciate the excellent service they always offer."  (5 stars) |
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(5 stars) |
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"Very nice friendly professional" (5 stars) |
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(5 stars) |
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"Wonderful experience, as is usual for this office. Delightful staff, fabulous dental hygienist, Janice, is my gal. Met Dr. Yuen for the first time who has a disarming bedside manner." (5 stars) |
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"Dr. Yuen, and his staff are very professional, very friendly and provide great customer care." (5 stars) |
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(5 stars) |
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(5 stars) |
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"Always good…very happy with your complete team, thanks again Jack" (5 stars) |
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(5 stars) |
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"The whole staff at this dental office are wonderful. Very efficient, helpful, and personable. Punctual appointments. Ava Chen can be trusted for excellent expert advice and care. Kaiser is offering me free dental insurance (Delta) this year, but I definitely don't want to change dentists! Not that familiar with the new dentist, Matthew Yuen....but if Dr. Chen recommends him...I feel confident he is as good as her. I especially like and respect "Janice", my teeth cleaning lady! I highly recommend this office for anyone looking for good dental care" (5 stars) |
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"Great visit. Office staff is always friendly, the dental staff is focused on the patient’s comfort, and Dr. Yuen is a master of the Novocaine - fast acting and I wasn’t numb all day!" (5 stars) |
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"My long time dentist retired and I was looking for a new dentist. A friend recommended Dr Yuen. I went in nervous and came out knowing that I had found my new dentist!" (5 stars) |
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"I love my hygienist Janice, she is so nice and does a great job. I met the new Dentist he seems nice, I am very happy with their services." (5 stars) |
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(5 stars) |
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"We have been happy patients at this practice since 2007. The office staff, the dentists and technicians are highly skilled, efficient and treat patients as family. Insurance changes forced us to try other practices in town however we quickly found our way back. We have other family members who are very satisfied patients for at least as long-term. Highly recommend!!" (5 stars) |
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(5 stars) |
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(5 stars) |
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"I brought my teenage son there for the first time and saw doctor Yuen. I appreciate that he took the time to introduce himself and did the exam and cleaning for my child. When completed, he walked me back and explained in detail what was done and showed the x-ray. His down-to-earth attitude made us feel very welcome and the staff were great!" (5 stars) |
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"Excellent care. Always taken on time for appointment." (5 stars) |
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"Dr Chen was wonderful, she redid my front tooth filling that had broken off. I appreciated that she was able to fit me in at the last minute, especially because we come from 2 hours away every 6 months for our dental care. We love the work that Dr Chen does and also her team." (5 stars) |
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"Dr. Chen and her staff are the best I’ve ever been to. They are all professional and caring and are excellent at what they do. I’ve had a fear of dentists all my life and even avoided going at all for 30 years. Then I saw Dr Chen about 10 years ago, got all my teeth taken care of and have gone back every 6 months since. If it wasn’t for them, I don’t think I’d have done it. Again, they’re the best." (5 stars) |
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"Janice is awesome!! Professional, kind, so gentle I was on the verge of napping. !!! She is wonderful." (5 stars) |
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"Always great to go to dr Chen’s office and see all the friendly people working there !" (5 stars) |
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"I felt that the dentist and the hygienist were very thorough and friendly. I felt at ease." (5 stars) |
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"Wonderful, friendly staff. Excellent care," (5 stars) |
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"I felt that the dentist and the hygienist were very thorough and friendly. I felt at ease." (5 stars) |
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"Always comfortable and Pain free! Most importantly both the dentist and hygienist are knowlegable and capable. Friendliness is important to me as well." (5 stars) |
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"Wonderful, friendly staff. Excellent care," (5 stars) |
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"Called in for a possible root canal issue and they were able to squeeze me in the next day. Got a referral and appt the following week. Dr. Yuen is very personable and the staff always is positive and professional." (5 stars) |
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"Everyone was great!" (5 stars) |
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"Everyone was great!" (5 stars) |
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"Thanks for another pleasant dental cleaning appointment. The hygienist Janice is very caring and patient" (5 stars) |
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"Everything went well . And the dentist was very kind and understanding and helpful with info ." (5 stars) |
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"The cleaning was comfortable and completed in a timely manner. Janice also addressed the issue of a back tooth which is occasionally sensitive to cold foods, but not heat. I would also like to mention Andrea who patiently called me several times to book my cleaning appointment. She is professional, friendly and efficient." (5 stars) |
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"Dr Chen is the best🙂." (5 stars) |
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"The BEST practice ever! All visits are so good. The staff doesn’t turn over which is a great sign. Dr Chen is a fabulous dentist, both hygienists have such a good touch. Everyone is helpful and kind, if you need a great dentist look no further!" (5 stars) |
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(5 stars) |
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"The staff is very friendly. Dr. Chen and her team are great!" (5 stars) |
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"Love this place! We’ve been going here as a family for over 15 years. Even as we moved farther away we would rather go here than any other dentistry! Love the people, love the atmosphere…great with kids" (5 stars) |
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"SHE IS EXCELLENT, ALWAYS INFORMS AND EDUCATES ME THE REASONS WHY THE DENTAL PROCEDURES ARE IMPORTANT AND NECESSARY . THANK YOU DR. CHEN." (5 stars) |
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(5 stars) |
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"Really like Janet, "my teeth-cleaning-lady, Dr. Chen, and the staff working at the desk." (5 stars) |
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"Front staff super friendly, courteous & make you feel welcome & comfortable when you come in & when leaving. Actually all the staff are Dentist is very knowledgeable & great chair manner. I have referred friends & people I work with & will continue to do so." (5 stars) |
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"I appreciate the care I receive at Dr. Chen’s dentistry office. Making an appointment and even rescheduling is handled with professionalism and kindness. When they ask which dental hygienist I want, I never make a request because I appreciate each of them. If you are looking for a new dentist and you want to be heard, treated kindly, and cared for consider this office. You’ll be glad." (5 stars) |
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"Front staff super friendly, courteous & make you feel welcome & comfortable when you come in & when leaving. Actually all the staff are Dentist is very knowledgeable & great chair manner. I have referred friends & people I work with & will continue to do so." (5 stars) |
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"I’m one of Dr Chen’s original patients since she started her practice in Castro Valley. Dr Chen as well as her staff have consistently been responsive, attentive and professionally competent. I give the persona of the practice10 stars. This practice is extraordinary. And simply the best dentist and staff who have cared for my teeth in my 60 years of going to the dentist. I don’t hesitate to recommend them for their commendable care." (5 stars) |
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"I've been going to this dentist for several years now, and always have a professional and caring experience. They are up on the latest techniques, and the the people working there are quite good. Definitely recommend Ava Chen and her office staff." (5 stars) |
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"It was great to be back! Thank you Kasha and Dr Chen for a very nice appt." (5 stars) |
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"Coming to my dentist appointment is always like coming to a family reunion. I love the staff there and my visit is always safe, clean and very thorough." (5 stars) |
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"Always a pleasure" (5 stars) |
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"Professional and gentle experience with the dentist and hygienist. Support staff is very friendly and nice." (5 stars) |
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"I’ve been seeing Dr Chen for a long time. Before that I hadn’t seen a dentist in 30 years because of my fear of dentists. She is simply the best. Her employees are professional and friendly. I’d never go anywhere else." (5 stars) |
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"All the staff are professional and friendly. I highly recommend this dental office. 🦷" (5 stars) |
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"Excellent Care, Service and Environment" (5 stars) |
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"I recently had my teeth cleaned and kasia did a great job . She is fast and efficient. She always asks about my family and how my kids are doing ! Also Naeli at the front desk is so friendly and does a great job making future appts and with insurance claims . Always smiling and pleasant" (5 stars) |
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"I am always impressed with the level of professionalism that exists with an equal level of concern and friendliness by staff at Ava Chen Dentistry." (5 stars) |
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"Dr Chan After 30 + years at going to this office i want you all to know, though the faces have changed over time, you still provide excellent service. Janice is awesome, and your new dental assistant. Great, attentive pleasant and is a good representation of your practice. Kudos to you all, from entering to exiting, warm, attentive and caring. The medical field needs your guidance. Thank you Thank you" (5 stars) |
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"Everything was perfect. Caring and professional staff." (5 stars) |
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"Dr.Chen and her staff are very pleasant and welcoming. I felt very comfortable and at ease. I'm usually anxious when I go to the dentist. Nelly and Nancy both very sweet ladies. Thank you guys" (5 stars) |
"My first visit to the office yesterday. Very pleasant and professional atmosphere. All the workers and Dr Chen were very friendly and answered my questions. Since I don’t have dental insurance, they also gave me a discount, which I really appreciate since I need a lot of work done." (4 stars) |
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"This Dental practice is very good. I have been a patient for many years and highly recommend their services. Kascha, the dental hygienist is the absolute best ." (5 stars) |
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"Outstanding dental service. Dr. Chen and her staff are top notch. Janice is extremely professional, very thorough, gentle, and truly cares about the care and treatment she provides to her patients. She’s a joy to be around and I look forward to my yearly dental cleanings." (5 stars) |
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"Everyone is nice and gentle :) highly recommended" (5 stars) |
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"I've always dreaded a visit to the dentist, but you all make it almost a pleasure!! :) Kashia did an excellent job cleaning my teeth!!!!" (5 stars) |
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(5 stars) |
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(5 stars) |
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(5 stars) |
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"great as always" (5 stars) |
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(5 stars) |
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"Pleasant experience." (5 stars) |
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(5 stars) |
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"Felt safe. Clean environment. Great cleaning with K" (5 stars) |
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"Always professional ." (5 stars) |
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"All went well . Thank you very much" (5 stars) |
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"After a lifetime of freaking out about going to the dentist I now look forward to seeing Dr. Chen and her staff. Thank you!" (5 stars) |
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"Everyone was professional and polite as always. They took all the COVID-19 precautions needed." (5 stars) |
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"Loved it, very professional and thoroughly done" (5 stars) |
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"Really appreciate the efficiency and professionalism that was displayed during my visit...everyone is always so nice and makes it a pleasurable experience." (4 stars) |
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"The appointment was very professional and expedient. There is always a friendly atmosphere as well as top notch safety precautions." (5 stars) |
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"All the staff are professional and friendly. I highly recommend this dental office. 🦷" (5 stars) |
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"Been going to this practice for 20 or so years, and it has been the Best dental experience Ever. Dr. Chen leaves nothing to chance, and good enough in this practice ,is not, by their standards. Can’t say enough about the staff. Which there has been no turnover in the time I’ve gone there. If you have a tooth problem Dr.Chen and her staff will fix it. With little discomfort." (5 stars) |
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"I am very, very happy with the services of this dental office. The staff, dentist (Dr. Chen) and the lady who cleans my teeth (Janice), are all excellent. I would highly recommend this office to all." (5 stars) |
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"Everyone is so nice and helpful :) super professional & respectful. Recommend this place 100%" (5 stars) |
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"Dr Chen is a top-notch dentist in every way possible. She is very caring and makes sure her patient is comfortable and very well cared for. Her dental hygienists and dental assistants are excellent and caring. Her staff at the front desk are super knowledgeable, efficient and kind. I feel very fortunate and grateful to be Dr Chen's patient." (5 stars) |
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"Dr. Chen is a wonderful" (5 stars) |
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"Kasha is an awesome hygienist. Painless comfortable and kind. Thanks for helping me keep a healthy smile 😊" (5 stars) |
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"Excellent care and customer service. Highly recommend." (5 stars) |
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"Had to get deep cleaning Wednesday 12/2/20. Jan provided me with excellent service & provided me some tips that would be beneficial to me." (5 stars) |
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(5 stars) |
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(5 stars) |
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"I left my other dentist after 45 years. Dr. Chen and her staff were very attentive and answered all my questions. I am very happy with the services I received from Dr. Ava Chen DDS." (5 stars) |
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"Dr. Chen and her staff are very welcoming and provide and clean and safe office experience. They are all knowledgeable, caring, and professional. I appreciate the quality of care I receive here." (5 stars) |
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(5 stars) |
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"Dr. Chen and her staff are very welcoming and provide and clean and safe office experience. They are all knowledgeable, caring, and professional. I appreciate the quality of care I receive here." (5 stars) |
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"Excelent" (5 stars) |
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"As always, Dr. Chen & all her assistants are very skilled. Exceptional service!" (5 stars) |
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"This was my first visit and I was very impressed. Given the current pandemic, I felt very safe and the protocols they were taken were fantastic. I appreciated the staff connecting with me and Dr. Chen taking the time to explain everything. The whole visit felt very welcoming...and I’m excited to go back." (5 stars) |
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"This was my first visit and I was very impressed. Given the current pandemic, I felt very safe and the protocols they were taken were fantastic. I appreciated the staff connecting with me and Dr. Chen taking the time to explain everything. The whole visit felt very welcoming...and I’m excited to go back." (5 stars) |
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"Janice is my hygienist. She did an excellent job as always. She explains my concerns with her expertise patiently. She takes her time to do the thorough job with her gentle touch. She is an asset to your team." (5 stars) |
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"Smart, gentle and talented! What more could you want of your dentist...except small hands and she has that too!" (5 stars) |
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"Great group of people. By far the best dentist I’ve ever had. Thank you for helping me to face my fears head on." (5 stars) |
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(5 stars) |
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"Great group of people. By far the best dentist I’ve ever had. Thank you for helping me to face my fears head on." (5 stars) |
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"My visit was great! Was nice to see everyone again. Janice did a great job on my teeth as always. Did some xrays too! Saw Dr Chen and she gave me a thumbs up on crowns and no cavities...just gotta keep an eye on the gums. I do miss Dr Kvikstad and hope he is safe, happy and well. Say Hi for me if you can. See you in January 2021." (5 stars) |
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"Excellent service and I felt very safe. It’s always like a big family reunion when I come for a visit. Thank you staff!" (5 stars) |
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"My visit was great! Was nice to see everyone again. Janice did a great job on my teeth as always. Did some xrays too! Saw Dr Chen and she gave me a thumbs up on crowns and no cavities...just gotta keep an eye on the gums. I do miss Dr Kvikstad and hope he is safe, happy and well. Say Hi for me if you can. See you in January 2021." (5 stars) |
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"Dr. Chen and her staff are absolutely terrific. Extremely professional while being personable as well. Best dentist award goes to Ava Chen!" (5 stars) |
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"Dr. Chen and her staff are absolutely terrific. Extremely professional while being personable as well. Best dentist award goes to Ava Chen!" (5 stars) |
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"I felt very safe! Everyone did a great job." (5 stars) |
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"I felt very safe! Everyone did a great job." (5 stars) |
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"I felt very safe! Everyone did a great job." (5 stars) |
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(5 stars) |
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"On time, professional and gentle service. They always make you comfortable and relax. What a great place to visit for dental care; I will always go there." (5 stars) |
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(5 stars) |
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"I am always thankful that Ava has incorporated the latest technology available to make the visit as productive as possible in the shortest amount of time while giving the patient very clear explanations regarding their visit. Plus the staff are all very friendly and professional while making you feel like family!" (5 stars) |
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"I felt safe, staff was very friendly and my experience was uneventful" (5 stars) |
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"I felt safe, staff was very friendly and my experience was uneventful" (5 stars) |
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"I felt safe, staff was very friendly and my experience was uneventful" (5 stars) |
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(5 stars) |
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"Very good visit and hygienist disinfected everything well and I felt comfortable during these times of the virus . Thank you Dr.Chen and all her staff" (5 stars) |
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"Great experience, staff was friendly and efficient, Kasia was wonderful" (5 stars) |
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"The clinic were clean.The staff are attentive and professional" (5 stars) |
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"My appointment was short and quick. Tooth cleaning was not painful.And I figured out what's causing my teeth to wear down. I would recommend anyone with dental concerns to visit." (5 stars) |
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(5 stars) |
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"The clinic were clean.The staff are attentive and professional" (5 stars) |
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"I've been going to Dr. Chen for over six years. Dr. Chen is very thorough and the staff is terrific. They are taking extra precautions during the Pandemic to make clients feel even safer. Highly recommended." (5 stars) |
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"Very good, scheduling was done well. Procedure was done in a good timely manner. Five star" (5 stars) |
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"Excellent care, professional office, scrupulously clean and following all Covid recommendations. She is a graduate of the most highly rated dental school in the country. After researching many dentists and undergoing years of dental care in Castro Valley,I found that she and her staff are the best and most qualified practitioners in the area." (5 stars) |
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"Wonderful careful and caring staff and dentist. Have been here since the beginning of time! Consistent and excellent care!" (5 stars) |
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"I liked the protocol and procedures that were put into place during the Covid crisis." (4 stars) |
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"Absolutely AMAZING wonderful. We have been going to this office for over 30 years. Dr. Chen is super competent and kind. The staff.... all the staff.... are exceptional. Love them all." (5 stars) |
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"I love that they take care of patients and provide a comfortable atmosphere when you come in. Plus, I like how clean and sanitary they keep the place." (5 stars) |
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(5 stars) |
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(5 stars) |
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(5 stars) |
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"Always happy with my dental care!" (5 stars) |
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"Wonderful careful and caring staff and dentist. Have been here since the beginning of time! Consistent and excellent care!" (5 stars) |
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"Everyone from Nellie to Dr. Chen made me feel comfortable and well taken care of. Very professional with an astute attention to detail. I am so pleased." (5 stars) |
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"Wonderful careful and caring staff and dentist. Have been here since the beginning of time! Consistent and excellent care!" (5 stars) |
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"Always efficient and thorough. Office always clean and all precautions being taken during Covid. Thanks." (5 stars) |
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"Felt very safe secure and it’s always a very professional office with the utmost of care." (5 stars) |
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"This dentist's entire crew is awesome!!" (5 stars) |
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"Always a pleasure to visit this office. The people are pleasant office is vlean, everyone is caring. If I may make one suggestion, I had way too many reminders for the visit. One text maybe a few days before is all I require." (5 stars) |
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"Always a pleasure to visit this office. The people are pleasant office is vlean, everyone is caring. If I may make one suggestion, I had way too many reminders for the visit. One text maybe a few days before is all I require." (5 stars) |
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"Always a pleasure to visit this office. The people are pleasant office is vlean, everyone is caring. If I may make one suggestion, I had way too many reminders for the visit. One text maybe a few days before is all I require." (5 stars) |
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"Friendly, professional staff that goes out of its way to make patients comfortable." (5 stars) |
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(5 stars) |
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(5 stars) |
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"Very happy with service and attention." (4 stars) |
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"Very happy with service and attention." (4 stars) |
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"Dr Chen and her staff are the best. 🙂" (5 stars) |
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"Great!" (5 stars) |
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"Thanks so much for your follow-up on my visit with you. I am still having some sensitivity around the tooth. I can now actually feel where the pain is coming from. I will make an appointment with if things get worse. So glad for the personal touch you have with me. Kind regards, Janice" (5 stars) |
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"Very good hygienist. She is very good with patients" (5 stars) |
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"She’s wonderful! Smart, kind, reasonable and not likely to want to do things that don’t need to be done! Highly recommended." (5 stars) |
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"very good" (5 stars) |
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(5 stars) |