"Very attentive and professional staff. My hygienist was Devon and she did a great job. I would definitely recommend this practice." (5 stars) |
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"All the staff here are excellent. The hygienist who took care of me did a super job and with a great personality. Dr McShane and all his staff are fantastic. I have only been a patient since moving here little over a year ago but, I certainly made the correct choice." (5 stars) |
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"Everyone is always very friendly., and makes going to the dentist as pleasant as it possibly could be!" (5 stars) |
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"Always pleased with the dental care I'm given!" (5 stars) |
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"Very attentive and professional staff. My hygienist was Devon and she did a great job. I would definitely recommend this practice." (5 stars) |
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"What a great group of people I hate going to the dentist but they make it a pleasant experience" (5 stars) |
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"Dr McShan’s office admin and hygienists are very professional and knowledgeable. The cleanings are done efficiently and gently and I feel like I get excellent care!" (5 stars) |
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"They really took great care of me Thank you so much" (5 stars) |
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"Great entire staff was very nice All did a great job" (5 stars) |
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"Great service. And friendly staff." (5 stars) |
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"Excellent as always" (5 stars) |
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"Excellent care and friendly service!! They also saved me lots of money" (5 stars) |
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"Excellent care and friendly service!! They also saved me lots of money" (5 stars) |
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"I love this dentist office! They make you feel very comfortable, and are great at what they do!" (5 stars) |
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"Great group of people in this office!" (5 stars) |
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"Very pleased with my first visit here. Appreciate the friendly and caring staff. Look forward to next visit." (5 stars) |
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"New patient with a toothache. They were able to get me an appointment quickly. Very professional and friendly. Took time to listen to my concerns and we’re very thoughtful, caring, understanding as well as gentle during examination. I am very thankful that I have found a new dentist for my family. I would recommend this office to anyone who has dental needs of any kind." (5 stars) |
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"Always a great experience. Tiffany is a great Hygienist and Dr. McShan treats his patients with respect. I recommend all of my friends to Plateau Family Dentistry." (5 stars) |
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"Professional and very pleasant staff" (5 stars) |
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"We switched to Plateau Family Dentistry a little over a year ago from another dentist in town, after being referred by a friend and we have not been disappointed! Dr. McShaun and his staff are friendly and make you feel welcome. I always have the same dental hygienist and she's SO gentle on my gums, which makes it a much more enjoyable experience. I recommend them to anyone who's looking for a new dentist in Crossville." (5 stars) |
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"Excellent dentist and staff." (5 stars) |
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"It was a pleasant visit, if a visit can be pleasant to the dentist. Lol Very satisfying for upcoming visits. Looking forward to getting the work done." (5 stars) |
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"Thorough & friendly. Happy to have found them as our family dentist." (5 stars) |
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"Jana was very friendly and professional. Did a wonderful job of x-raying and cleaning my teeth...even with the difficulty of trying to work around the extra bone in my bottom jaw. Thanks, Jana, for you patience! The practice is very good!" (5 stars) |
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"I always receive excellent care and honest advice on the future care of my teeth. All the staff and Dr McShan are friendly and professional. I would highly recommend them." (5 stars) |
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"Straight in no waiting. Cleaning was through and done in a reasonable amount of time. Staff was professional. Highly recommend." (5 stars) |
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"Awesome people, extremely nice, they make me feel like family. Service is unbeatable." (5 stars) |
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"Love our dentist and hygenist." (5 stars) |
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"The hygienist who cleaned my teeth is amazing. She’s thorough yet gentle and always makes me feel so welcome. Highly recommend!" (5 stars) |
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"Professional and frindly" (5 stars) |
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"Tiffany Austin is amazing !!!! So nice and helpful !" (5 stars) |
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"Great caring people, with a professional atmosphere." (5 stars) |
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"Great visit. Felt safe and all went well." (5 stars) |
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"On time, great anti-Covid measures, and personable, ( really nice!) staff! State of the art equipment and techniques!" (5 stars) |
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"Great front office great cleaning great dentist" (5 stars) |
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"Called the office when I arrived. Staff came out to get me within minutes of my arrival. Temp was checked and I was screened for Covid symptoms. After that, went in and finished my appt. Staff was very friendly and welcoming." (5 stars) |
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"Great front office great cleaning great dentist" (5 stars) |
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"Love the staff at Plateau Dentistry. Always friendly, professional and helpful!" (5 stars) |
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"Great cleaning by Devin!!" (5 stars) |
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"Very friendly and professional!" (5 stars) |
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"Your team is the absolute BEST!!! Who would ever guess that a person would actually look forward to going to the dentist? Thank you, Lynne and Mike Kapalin" (5 stars) |
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"Very friendly. Kept my health and privacy in mind while caring for me every step of my appointment. Very conscientious of my well being." (5 stars) |
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"Best experience I’ve ever had at the dentist. Everyone was professional and very helpful." (5 stars) |
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"Very pleasant helpful staff. Thank you for pursuing insurance coverage." (5 stars) |
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"My Dentist had retired and I came to this office when my brother-in-law referred me. I felt at home from the moment I checked in. Very comfortable surroundings and I didn't have to wait long. I was taken to a room to be treated, but since I had two shoulders replaced, they had to contact the doctor who did them and see if I needed him to prescribe an antibiotic. He did, so I will have to go back for the cleaning, but I had my xrays done and met the dentist. Looking forward to finishing my cleaning appointment soon." (5 stars) |
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"Yesterday was only my 2nd visit to Plateau Family Dentistry since moving to this area 3 1/2 hrs ago. I am very pleased with Dr. Kyle and the staffs efficiency, professionalism and friendliness which helps people like me who are stressed just at the mere mention of the word “dentist!” Devon, a very caring Dental Hygienist, takes all the necessary hygiene precautions before, during and after working on my teeth and is very cognizant and considerate as to my comfort and pain level. My husband and I highly recommend this dental practice." (5 stars) |
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"Another great visit. Everyone is so nice and friendly! I almost like going to the dentist now!" (5 stars) |
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"Very pleasant experience and very professional staff!" (5 stars) |
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"They take you in promptly and are very courteous. Enjoy them telling me "I have beautiful teeth"." (5 stars) |
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"We love Plateau Family Dentistry. Love the protocols for safety. Everyone is very friendly, knowledgeable and gentle. They have a great plan for people who don’t have dental insurance. Dr. McShane gives you all the information you need to make a decision on getting work done that is needed. We recommend to all our friends." (5 stars) |
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"Devon was very nice She was very concerned about my comfort in getting my Teeth clean Excellent job Very satisfied" (5 stars) |
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"Best experience I have ever had at a Dentist’s office. I have super high anxiety when it comes to dentists. I had my husband go in for an appointment before I would even consider making an appointment. I went in for my first visit, X-rays. Devon was very gentle and did a great job cleaning my teeth. The doctor came in and introduced himself and did some checking. I have finally not afraid to go back to the dentist. I am very thankful for them." (5 stars) |
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"Everyone is so nice and professional. I really like my hygienist Deven." (5 stars) |
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"New Hygenist is amazing. Great experience." (5 stars) |
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"Always a pleasure to come to an appointment. The staff are all s friendly. My hygienist is very good. I would recommend this practice to everyone" (5 stars) |
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"I like most don't really enjoy going to the Dentist all that much, but the staff at PFD are just the best. Smiles all around, not to mention efficient at their jobs. Thanks for making my visit an enjoyable one." (5 stars) |
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"Dr. McShan and his staff are the best. I've never liked going to a dentist but I can say these people put you at ease with their friendly,professional service. My husband and I are patients there and we would recommend them to anyone looking for a dentist." (5 stars) |
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"Everyone is so professional and I have the most faith in Dr. McShan and all of his staff. Special shout out to Tiffany and Candy for always going above and beyond their job to help me understand everything about my issues. Thankyou all!" (5 stars) |
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"Always have a good experience at Plateau Family Dentistry. Professionalism and expertise are at its finest." (5 stars) |
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"Attention to details: explanations and concern for comfort as well as thorough treatment. I am very satisfied with every detail of my care." (5 stars) |
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"First visit here, was treated very well, answered all my questions. Very professional. Look forward to having my future dental work done here." (5 stars) |
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"As ALWAYS, from the hygienist to the Doc, they take exemplary care and make you feel comfortable. This is the first dentist I've had that I enjoy seeing. Thanks to all of you!" (5 stars) |
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"Appointment was for a routine checkup. Was on time and staff is very friendly. Jana is very pleasant and does a great job." (5 stars) |
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"A great experience" (5 stars) |
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"Very professional, treated me excellent" (5 stars) |
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"My husband and I both use Plateau Family Dentistry. We have been going here since we moved to TN and have been extremely satisfied with the services. I needed 2 caps this passed year and was extremely nervous. The Dr. and his staff were great thru the whole procedure. The hardest part was having to keep your mouth open, the needle didn’t even hurt. I would not hesitate to recommend him to Family, Friends ..." (5 stars) |
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"Everyone was professional but also very pleasant. Devon did a very good job cleaning my teeth. The dentist was very pleasant" (5 stars) |
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"Tiffany is always so sweet and does a fantastic job." (5 stars) |
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"Tiffany is always so sweet and does a fantastic job." (5 stars) |
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"Wonderful experience! I really enjoyed the staff. They were very friendly and very thorough!" (5 stars) |
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"I recently had to bring my 79 year old mother in for a broken tooth. My wife and I were already patients of Dr. McShan and have always been very happy with the whole staff. Mom has dimentia so she requires special care. I’d like to say a special Thank You to Caitlyn and Dr McShan for their kindness and patience treating my mother. I’m grateful to have found people who really care." (5 stars) |
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"Great experience! Janna was wonderful; my teeth feel so clean. The dentist and entire staff are friendly and professional; and the office environment feels very safe. Would highly recommend!" (5 stars) |
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"Always a great visit treated well by professionals!" (5 stars) |
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"An excellent appointment. Devon did an excellent job cleaning my teeth and answering any questions I had. Dr McShan is an excellent dentist and I am very pleased with his service." (5 stars) |
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"On time, professional and good company, at least as good as it can be with your mouth open!" (5 stars) |
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"Great experience. Staff is very professional and compassionate and it shows that they enjoy working there. Dr. McShan is very competent, explains things very thoroughly and does not try to encourage anything you don't need. I would highly recommend this dental office." (5 stars) |
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"This was my second time to Plateau Family Dental. I asked on my first visit to have Tiffany perform my visit due to her thourow,clean and caring responsibilities. Once more I felt the professional duties performed. Especially in this epidemic time. Thank you Plateau Dental for a welcome visit." (5 stars) |
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"Dr Kyle & his crew are always so nice & it’s a pleasure to go to a dentist that treats you like a valued customer. Today’s the first time I’ve been able to put my partial in without pain. I drive an hour to go to Dr Kyle because I know I’ll be treated with respect." (5 stars) |
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"Very satisfied patient!" (5 stars) |
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"Very happy with 1st appointment with new dental practice, Plateau Family Dental! New to Crossville & worried a new dentist would be hard to fine & trust after 37 yrs with previous dentist! Hygienist & doctor made me believe I could trust a new practice! Thank you!" (5 stars) |
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"On time, efficient, friendly, excellent work" (5 stars) |
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"Friendly and professional service!" (5 stars) |
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"Excellent! Very friendly, very efficient. Discussed teeth/gums, status of bridges etc. Highly recommend!" (5 stars) |
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"Excellent facility and care by an ALL good in ALL ways staff !" (5 stars) |
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"Like most , a trip to the dentist is not my idea of a fun day. Even cleanings make me nervous. I have to follow with " I love Plateau Family Dentistry ". Everyone there is so pleasant and has your wellbeing as priority." (5 stars) |
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"Treatment went well.Would definitely recommend going there." (5 stars) |
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"Devon Tolley and Kyle were awesome. Everyone there was so nice and friendly." (5 stars) |
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"I have chosen dental insurance & went to ASPEN Dental.....very Corporate...no feeling that you are a patient of theirs. That is why....by my BAD decision to change dentists....let me tell you in my 80 years...I have had 4.....Great dentists....then ...sad to say ASPEN..#5..... I decided a BIG "NOPE" I choose a new dentist & went to Dr. McShan....I was home again...his staff...their concern & making you feel welcome & comfortable was a BLESSING..... I truly feel Blessed that there are Dentiste that CARE.." (5 stars) |
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"Best service as always. Great office team." (5 stars) |
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"Great care. Very gentle" (5 stars) |
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"I have never had a more comfortable dentist consultation." (5 stars) |
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"Very professional and awesome staff, they always make sure you’re comfortable and listen to your concerns. Strongly Recommend" (5 stars) |
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"The hygienist is always very good and considerate." (5 stars) |
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"Very friendly staff, takes very good care of you." (5 stars) |
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"Pleasant, cheerful experience!, professional as well, happy to have found them" (5 stars) |
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"Was a very good appt. Had a crown put on and another one prepped for crown. Went very smoothly." (5 stars) |
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"Great experience for someone who fears dental work. I will not hesitate to come again." (5 stars) |
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"Outstanding patient care! So professional and great technology! So glad I became a patient here! Looking forward to future!" (5 stars) |
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"Devon, my hygienist, was excellent and very professional. I have a fear of going to the dentist. It started when I was 8 and here I am at 82 and still nervous. The Dr put me at ease as well." (5 stars) |
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"Everyone was great! I felt comfortable with the precautionary measures because of Covid." (5 stars) |
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"One of the very best dentist visits ever. Very professional work. This time was a simple deep cleaning. People knew all of my dental history and discussed what I will need to do at a future visit." (5 stars) |
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"Everyone at Plateau Family Dentistry is so kind, courteous, and caring. My whole family and I get our dental needs taken care of there, and we would recommend anyone to go see them. Thank you Plateau Family Dentistry!" (5 stars) |
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"Love this office." (5 stars) |
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"Visited the dentist with a broken tooth. They got me in right then. They took exrays and the dentist filled the tooth. I never expected to have ot taken care of the same visit. Could not have been a better experience and a more friendly office." (5 stars) |
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"My first appointment here was fantastic. Everyone was very friendly and understanding, and they genuinely seemed like they wanted to help. I scheduled my husband an appointment here too, and I’m pleased to have found a dentist we can both use for the next foreseeable future. The hygienist who worked with me was wonderful - very gentle and kind." (5 stars) |
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"Thank you for the good care on my cleaning. All were very kind." (5 stars) |
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"This place is fabulous! Everyone and everything!!!!" (5 stars) |
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"Always the best experience one can have at a dental office!!!" (5 stars) |
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"The staff and Dr were excellent in making my visit pleasant and comfortable" (5 stars) |
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"The whole staff is very accommodating and compassionate. They give each patient time to explain procedures. I would recommend them to others." (5 stars) |
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"The office staff is always helpful, prompt and friendly. Diane was my hygienist and she was fantastic! No pain and no discomfort with this office!! Dr. McShan is always thorough and honest. He will never tell me to have a procedure unless I really need it. I highly recommend them!" (5 stars) |
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"I recently saw Dr. McShan and his staff for a crown reseating. They were fast and efficient and very pleasant and handled me as a new patient with little or no time delay. I was impressed with the cleanliness of the office and the way the staff managed the movement of patients with the Covid restraints. A big thanks for the care I received." (5 stars) |
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"First visit as a new client. I thought the staff were very personable. Staff also explained everything very well." (5 stars) |
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"Very good service. I have to make some appts for work to be done. Will return." (5 stars) |
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"Dr McShan too extra time and effort to provide me with the best possible outcome. He clearly explained what he did and why. Great experience for me." (5 stars) |
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"Devon was great as always, highly recommend." (5 stars) |
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"Very friendly staff and very professional they are great" (5 stars) |
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"I had a good experience and I am very pleased with the care I received. Thanks" (5 stars) |
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"I am a new patient. Very friendly. I had a cleaning no pain. I felt I got good service will be back." (5 stars) |
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"Very friendly. Kept my health and privacy in mind while caring for me every step of my appointment. Very conscientious of my well being." (5 stars) |
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"The whole staff was friendly and professional when I was treated for a dental emergency. Thanks to all who work there. God bless your work." (5 stars) |
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"Very friendly. Kept my health and privacy in mind while caring for me every step of my appointment. Very conscientious of my well being." (5 stars) |
"Office always neat and clean. Staff very pleasant" (4 stars) |
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"Very beautiful people to interact with. Friendly, professional, intelligent, Helpful, calm, Will work with you as needed. One of the best dentist office if not the best I have utilized in my 68. Years. Thank you from my heart Plateau Dentistry!!!" (5 stars) |
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"While hesitant to engage a new dentistry practice, , driving over an hour to my former dentist was not my first choice, which is why I found myself at Plateau Dentistry .From the moment I entered, I was warmly welcomed by a smiling face, given my paperwork to complete and seated in a clean socially distanced reception area. My hygienist came to meet me, introduced herself and led me to her area. A family picture on the large screen monitor gave me an opening conversational edge to get beyond the nervous unfamiliarity of a new person working so close in my personal space. Clear information as to what was going to occur eased that new patient anxiety. A complete history of my prior dental activities, followed by xrays, then a thorough gentle cleaning, brought in Dr. McShane, who was friendly, pleasant and informative as he examined my teeth and work done by the hygienist. It was a completely comfortable effective first time experience with new dental practice. Well done to all." (5 stars) |
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"In summary - professional, courteous, attentive, and timely" (5 stars) |
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"Dr McShan and his staff worked skillfully and diligently to repair my tooth. It was a difficult situation in that I needed that tooth to anchor a bridge. So thankful for their talent and commitment ❤️" (5 stars) |
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"Brought my mother in for a 2nd opinion. Everyone was very kind to her, as was Dr Kyle." (5 stars) |
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"Clean, caring, safe environment. Always enjoy my appointments." (5 stars) |
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"Jana did a great job cleaning my teeth. Very gentle and such a pleasant lady! Dr. McShan and his staff are wonderful!!" (5 stars) |
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"Dental hygienist Devon was thorough and professional and delightful, too. Dr. McShan was straightforward with procedure and cost of my needs. I recommend his office to anyone in need of a wonderful dentist." (5 stars) |
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"Excellent service as always." (5 stars) |
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"While hesitant to engage a new dentistry practice, , driving over an hour to my former dentist was not my first choice, which is why I found myself at Plateau Dentistry .From the moment I entered, I was warmly welcomed by a smiling face, given my paperwork to complete and seated in a clean socially distanced reception area. My hygienist came to meet me, introduced herself and led me to her area. A family picture on the large screen monitor gave me an opening conversational edge to get beyond the nervous unfamiliarity of a new person working so close in my personal space. Clear information as to what was going to occur eased that new patient anxiety. A complete history of my prior dental activities, followed by xrays, then a thorough gentle cleaning, brought in Dr. McShane, who was friendly, pleasant and informative as he examined my teeth and work done by the hygienist. It was a completely comfortable effective first time experience with new dental practice. Well done to all." (5 stars) |
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"I had an amazing experience with Tiffany during my deep cleaning! I was nervous but she made the process so easy and let me know what was going on the whole time." (5 stars) |
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"The office is taking care to provide a safe and clean environment for its patients. My dental hygienist did a thorough job cleaning. I am glad I found Dr McShan. Highly recommend." (5 stars) |
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"Devin was very good and excellent personality." (5 stars) |
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"I was very pleased with the care and treatment I was afforded yesterday. I will be making arrangements for follow up care asap." (5 stars) |
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"Fabulous visit! First rate cleaning and an honest diagnosis! I’m so happy I waiting six months for an appointment! It’s so refreshing to be able to trust an honest practice!" (5 stars) |
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"Excellent hygienist Devan. Practice using all precautions for Covid.. staff professional and friendly." (5 stars) |
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"Excellent from the time I enter until I left." (5 stars) |
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"My first visit to them & all went very well." (5 stars) |
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"Love the quality of the care I received as well as the very caring attitude. You are not just a number here; you’re actually treated with a real desire to give the best service with a smile." (5 stars) |
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"Extra nice and very skillful hygienist ( Devin)for the semi-annual cleaning. Staff is all extremely nice, and very efficient." (5 stars) |
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"They was great with being gentle while cleaning and very friendly" (5 stars) |
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"Excellent hygienist very thorough and informative Offices ver well cleaned, excellent social distancing and prevention Dr. McShane informed me of care I needed and options If you have to go to a dentist then this is a best practice" (5 stars) |
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"I'm always treated as a valued person and patient. Thankful for the dental care they provide." (5 stars) |
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"Devon is very thorough, gentle and professional. Also warm and caring. The same for Dr. McShan. I'm very glad I chose Plateau Family Dentistry." (5 stars) |
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"Great place." (5 stars) |
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"Service in all areas was very good." (5 stars) |
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"Prfessional office ... kind and caring..... makes me feel very comfortable going there!" (5 stars) |
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"Since moving to Fairfield Glade in 2017 I had not seen a dentist until a few days ago. I was very pleased with my experience at Plateau Family Dentistry, an appt. I had not been looking forward to initially. Dr McShan and Devon (the dental hygienist) were extremely professional, thoughtful and thorough. The office staff was pleasant which makes for a more calming experience. I paid the extra $20 to have a a cancer screening which relieved my mind. I definitely will continue with this dental practice." (5 stars) |
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"Great staff...very friendly!!" (5 stars) |
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"I’m very happy with the service. The staff are wonderful. Very clean and efficient." (5 stars) |
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"The procedure for arriving and the cleaning process was handled in a manner that allowed me to feel very comfortable and assured me the entire crew is taking this COVID-19 very serious. Thanks for being so responsible! A very satisfied patient." (5 stars) |
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"I’m very happy with the service. The staff are wonderful. Very clean and efficient." (5 stars) |
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"Devin is the best. The entire staff are awesome. I wouldn’t go anywhere else!!!" (5 stars) |
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"Jennifer is always so nice and personable! Thorough cleaning and accommodative." (5 stars) |
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"Great service and attitude" (5 stars) |
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"Excellent service. Very sterile and very focused on patient safety." (5 stars) |
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"We have been going to plateau dentist for the three years we have been here. The personnel and facility have nothing less than outstanding. Even now, during the Covid stress, Candice at the front desk is so efficient with, scheduling, billing,and pharmaceutical orders, very impressive! All of the Hygeninst and techs operate in this new environment seamlessly, and with a high degree of cleanliness and safety while still being pleasant, personable and professional. We feel very good about the level of care provided." (5 stars) |
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"The staff are always very courteous and professional. They provide excellent service and quality care." (5 stars) |
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"It was great" (4 stars) |
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"Love this dental office. Super friendly and professional. As “newbies” to TN, they made us feel welcome and right at home." (5 stars) |
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"As always takes care of your concerns and taking Covid seriously. I have been going there for 6 yrs now and the staff puts up with me" (5 stars) |
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"I am a dental patient of Plateau Family Dentistry and I would highly recommend them to anyone. From the Dental Hygenists (Jennifer or Jana) to the Dental Assistant (Jennifer Gibson) to the Denist (Dr. McShan himself), everything about the office and the people in it are top notch. 5 Stars all the way! If I had to voice any criticism at all, my only criticism is that while in a wheelchair the threshold needs to be fixed so that crossing it in a wheelchair doesn't jolt me so much going in or out of the office. Otherwise they have a convenient wheelchair ramp to make getting to and from the front door easy for people who are handicapped like myself." (5 stars) |
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"As a new patient to Dr. McShan and his staff, I was very impressed. The staff is courteous, friendly and knowledgeable. Plateau Family Dentistry is who my wife and I will go to for our dental needs." (5 stars) |
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"Great dentist and staff" (5 stars) |
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"Thank you to all the staff at Plateau Family Dentistry for your expertise and sensitivity. You have done your very best to make the returning patient feel safe during the reopening and the continuing pandemic." (5 stars) |
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"Prompt very cognizant of safety and health protocols" (5 stars) |
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"Everyone very nice and friendly all things considered due to virus" (5 stars) |
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"All of the staff are attentive, professional, competent and friendly. The latest in technology is used and all of the dental work I have had done has been excellent. With recent concerns over Covid-19, I was impressed by all the safety procedures they had in place and felt very comfortable and reassured." (5 stars) |
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"Had first appointment to make arrangements to have all teeth extracted and dentures made. So far has been wonderful. Clean, prompt and knowledgeable. Looking forward to being able to smile again." (5 stars) |
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"Excellent work. Total professionalism describes the entire staff. Dr Mcshan is personable, skillful and is quite steady-handed. Love the office staff!! A job well done." (5 stars) |
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"I always feel sparkling when I leave! Thanks!" (5 stars) |
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"Always a pleasure to have my teeth cleaned by Tiffany!! Excellent work!!" (5 stars) |
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"Very professional. Very happy with all interactions. Look forward to this group taking care of my dental needs. Thank you very much." (5 stars) |
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"Everyone did what was needed to do as we begin our new normal. I felt that everything was done in the most professional way with my health in mind." (5 stars) |
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"Professional service , taking many steps to ensure a clean safe environment. Called upon arrival choose to wait in car til they came out to get me . Filled out typical questions related to screening , temperature taken , then escorted to exam room to wash hands and gargle with mouthwash before getting in chair. Hygienist had all the ppe , mask , shield, gloves. Felt comfortable and my service was excellent." (5 stars) |
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"The place is really clean and has a friendly staff. This has been the only dentist office I have felt comfortable at." (5 stars) |
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"Professional & gentle. My cleaning & xrays were great. I am happy I go there." (5 stars) |
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"Awesome. They make you feel at ease about going to the dentist. And they are so nice." (5 stars) |
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"My experience was very professionally carried out. The staff are so cordial, kind and considerate. I will recommend Plateau Family Dentistry to anyone who asks." (5 stars) |
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"This was my 6 month cleaning and office was fully prepped for precautions against the coronavirus. Cleaning was comfortably done without any discomfort. No concerns on my part and I am a patient who has a very low immune system and caution is my middle name even before this pandemic," (5 stars) |
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"Wonderful as always! They put the family in family dentistry. Friendliness and respect is all I’ve ever got from them." (5 stars) |
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"Everyone is always so pleasant and very professional!" (5 stars) |
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"There is a team at Plateau Family Dentistry that works in sync. Everyone in the office is well aware of the patient, the need, and the follow-up. Professionals and caring - my husband and I are so happy we lucked up on finding this practice!" (5 stars) |
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"Under the current circumstances, I felt every precaution was being taken to ensure the safety of the patient." (5 stars) |
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"Friendly staff. Very efficient with COVID process. Hygienist was very personable and did a very good job. Exam by Dr. McShan was thorough and he gave a complete explanation of his findings." (5 stars) |
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"The staff is professional and pleasant. Precautions were in place to protect everyone from COVID-19." (5 stars) |
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"Felt very safe, very good job." (5 stars) |
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"I have a terrible fear of dentists from childhood experiences. Dr. McShan makes me comfortable and at ease." (5 stars) |
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"Great overall experience. Each and every person was friendly, from the receptionist to the Dr. On time. Services performed were thorough, even though they were way backed up due to the virus. Will highly recommend them to everyone." (5 stars) |
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"Doctor narrowed down my issue and I’m feeling much better. Office staff very accommodating even when this virus is making any doctor visit cumbersome. Thanks" (5 stars) |
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"On time and efficient. Glass panels put up to protect office staff. Everyone interacting with me wore a mask and hygienist also wore a face shield. I would highly recommend this Dentist practice." (5 stars) |
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"I was very pleased with the care given on my dentist appointment." (5 stars) |
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"I was in " good hands" with Tiffany. Entire staff was friendly and accommodating. A final check by dr. McShan was appreciated." (5 stars) |
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"I was very pleased with the care given on my dentist appointment." (5 stars) |
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"Always a gregat experience at Dr. McShan's office." (5 stars) |
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"Very good dental appointment. Cleaning was very good and all the personnel wore mask and required patients to wash their hands and gargle with mouth wash before doing anything. They were right on time for my appointment." (5 stars) |
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"I walked in to a beautiful clean and comfortable waiting room. The lady behind the desk smiled and ask my name. She told me she needed some paperwork filled out. I did and just as soon as I handed it back to her and took my seat I was called back. The assistant was very nice she listened to my concerns and explained the process. After xrays were taken the doctor came in examined me and gave me my options. I then paid the receptionist and was given my receipt. Each and every person of the dental practice treated me like I mattered. I am very pleased with my choice of dentist. I highly recommend this practice. Thanks to everyone there I was impressed and pleased." (5 stars) |
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"Great service, they do what they needed to do to keep us and themselves safe during this time of professional precautions. Keep up your diligent care." (5 stars) |
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"Everyone was very nice. Office staff, Hygienest, Dr. was friendly. Didn't have to wait long. I finally found a dentist." (5 stars) |
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"I was extremely happy with the help and treatment I received." (5 stars) |
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"Being new to the area, I called Plateau Family Dentistry to schedule “new patient” comprehensive oral evaluations and cleanings for myself and my husband, as Dr. McShan was listed as a participating provider on my plan’s website. We were initially scheduled for appointments in July and put on a cancellation call list. We received a call from the dental office on Monday indicating they had a cancelation for the next day, Tuesday. As I have a background in the dental field, my husband decided I should take the appointment and check the place out. The facility was beautiful and very clean. Dr. McShan and his staff were very friendly and professional. My cleaning was provided by Hygienist, Devon, who was personable, knowledgeable, thorough and gentle. Plateau Family Denistry gets a thumbs up from me!" (5 stars) |
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"Very pleased with all services received to date. I rate this dentistry five stars." (5 stars) |
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"Always very attentive to my needs. Caring and professional." (5 stars) |
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"I was very pleased with my visit to the practice. They were friendly informative. I will continue using plateau for my dental needs" (5 stars) |
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"Very friendly, helpful and professional help. And, I would like to give special thanks to my hygienist Jana for the great job that she did. Thanks to all! Vance Ahlstrom" (5 stars) |
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"The entire staff and Dr McShane are the nicest and most professional people you could wish for. I feel that I am really cared for, always with my best interest in mind. I can only highly recommend them." (5 stars) |
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"My recent visit was for teeth cleaning. My hygienist was very professional & pleasant to talk with. She one of the best staff members I’ve had the pleasure of taking care of my dental needs. I’m a very satisfied patient!" (5 stars) |
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"Awesome...down home hospitality..very affordable !" (5 stars) |
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"Usually wind up a bit sore & nauseated after a dental clean, but had a really pleasant experience w/Jennifer; not sore st all. Everyone in the office is a pleasure to deal with too." (5 stars) |
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"Great staff and made the experience as good as they could! Highly recommend!" (5 stars) |
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"I was very happy with the staff. My entire family will will be going here. The best Dentist in the county. Thank you. God bless." (5 stars) |
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"Very nice office! Candy (front desk) and Heaven (assistant) couldn’t have been more pleasant and helpful" (5 stars) |
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"Honest n dependable service. Gave me options for my best dental care." (5 stars) |
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"Dr. McShan and his staff are wonderful! I always feel as though I am the only patient on the mind of whomever I interact with...not just a number or procedure. Recommend them without reservation." (5 stars) |
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"Just moved here and got the right dental office. Very friendly and extremely through. Did not try to push products and services on us the way alot of dentist do. They were punctual and very clear about their expectations. Office was very clean." (5 stars) |
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"Everyone was very nice. It is a relaxed atmosphere which helps when you have dentist anxiety like myself." (5 stars) |
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"Tiffany, very professional and focused. She has cleaned my teeth for about 3 years. She listens to my concerns. Dr. McShane is very professional, thorough, and friendly. Highly recommend Plateau Family Dentistry." (5 stars) |
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"On my first visit to Plateau Family Dentistry I was welcomed and cleaned by Tiffany. She was pleasant and very courteous. The staff at PFD made me feel at home and made my visit very pleasant." (5 stars) |
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"Great experience! Love all the people!!!" (5 stars) |
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"Excellent Service - Dr. McShan's office exceeded all my expectations. Called for an appointment as a crown came off one of my molars. We are new to Crossville and they gave me an appt the next day and I was not a patient of their's, but I am now! Staff was very kind and personable. Dr. McShan will be putting on a new crown for that molar next week. Thank you so much Plateau Family Dentistry!! I would give them 6 Stars if I could!" (5 stars) |
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"The wife and I had an appointment for the first time here and we were very happy with the staff and the Dentist, very friendly and very good we highly recommend them for you dental needs" (5 stars) |
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"Professional staff. I’ve had Tiffany clean my teeth three times and she does a wonderful job. She’s polite and fun to talk with. The Dr. McShan removed an old crack crown and replaced it with a new one and had it down in the amount of time he said it would take. I can see why it’s called Family Dentistry because that’s exactly how they treat you “Like Family”!" (5 stars) |
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"Dr. Kyle McShan is a young doctor. I have been very pleased with his dental skills. His staff are all friendly, and also very good at what they do. If anyone is looking for a dentist, I highly recommend Dr. McShan." (5 stars) |
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"Excellent experience" (5 stars) |
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"Jennifer is very gentle, thorough, and a pleasure to be with. Also enjoyed the new chair." (5 stars) |
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"Awesome hygienist and dentist! Would recommend to anyone!" (5 stars) |
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"Best dentist in town. All the staff is great. Highly recommend" (5 stars) |
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"Excellent care and pleasant experience as always with Tiffany and Dr McShan." (5 stars) |
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"Very nice staff and Dentist. Was very thorough and explained the next part of treatment. Nice location and office." (5 stars) |
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"Very impressed with the knowledge and the care that was given. I'm glad to have found a dentist that is interested in taking the time to care for my teeth." (5 stars) |
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"Could not ask for better TOP NOTCH SERVICE and FRIENDLY ATMOSPHERE!!" (5 stars) |
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"Dr.McShan and his staff were great and they treated me very good. They were attentive and was concerned if I had questions. Would recommend thm to anyone." (5 stars) |
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"Plateau is great. All their technicians, like tiffany and lana are very skilled and caring. Dr. Kyle is trustworthy." (5 stars) |
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"The staff at Plateau Family Dentistry is always very friendly, helpful, and polite, and in particular I highly recommend the hygienist Jen. She does a thorough and professional job, and is exceptionally personable and kind. Dr. McShan provides excellent dental care, and overall I have been very satisfied with my experiences at his clinic." (5 stars) |
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"Just love Jennifer, she’s the best." (5 stars) |
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"Excellent Doc and staff. Very pleased." (5 stars) |
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"From being greeted when checking in to setting up my next appointment, the patient is treated with respect, kindness and gentle care. This dental practice comes highly recommended by me." (5 stars) |
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"Always outstanding service. Best Dentist in Crossville. Entire staff is always helpful and courteous." (5 stars) |
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"Everyone was friendly and helpful from my first phone call all the way to being treated by the dentist. Thank you for making me feel very comfortable." (5 stars) |
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"Treated with respect. Was given many options. We thank you for the pleasant experience.." (5 stars) |
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"Tiffany is great!" (5 stars) |
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"The dental office employees were all very professional,pleasant and friendly." (4 stars) |
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"In on Time, quickly cleaned, polished, and checked. Then on my way." (5 stars) |
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"Always treated the best!" (5 stars) |
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"It was a very good first time appointment. Devon was wonderful from xrays to cleaning. Dr McShan was very pleasant & informative. Will definitely return to this dental group." (4 stars) |
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"What a great staff of people at your office. The care that I received was great." (5 stars) |
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"As always, the care was exceptional. Staff is very caring and friendly." (5 stars) |
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"Great dental hygienists.. Always a pleasure being there!!! I love teasing Kyle about my Ohio State Buckeyes vs his favorites Tennessee Vols. Go Bucks!! Beat the Tigers!" (5 stars) |
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"Had my teeth cleaned by Devon. First time working with her. Great job and overall great experience!" (5 stars) |
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"Great experience!! Everyone was nice and took the time to answer my questions." (5 stars) |
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"Professional Kind Compassionate Answered questions clearly Provided much needed insight Looking forward to my new smile" (5 stars) |
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"Very nice office and staff" (5 stars) |
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"Reasonable, HOnest, caring, efficient, easy to get appointments. We enjoy the practice as much as you can enjoy going to the dentist!" (5 stars) |
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"Like most people going to the dentist has always been a nightmarish experience, but not Plateau Family Dentistry. It's like seeing old friends and getting caught up with each other's lives. I would recommend PFD to anyone that is looking for a great dentist, a wonderful hygienist and super staff. Yes I am a robot" (5 stars) |
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"Great staff. Everyone was very friendly and efficient" (5 stars) |
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"Jennifer did a great job cleaning" (5 stars) |
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"Sorry no one likes going to the Dentist. But these folks make it a pain free entertaining experience. Greeted as soon as you walk in. No need to check in it is done for you. Called in at your appointed time. Staff is friendly and cheerful and keep good notes on their patients. Work is thoroughly done in a very professional manner. See you in 6 months" (5 stars) |
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"I always get great service. Such friendly and outgoing people that work their and take care of your needs. Thank you," (5 stars) |
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"Everything went good in and out less than 1 hour Thanks" (5 stars) |
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"Very professional and staff is top notch. Always a pleasant experience!" (5 stars) |
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"I had my initial visit and Dr. McShan and his staff and was very pleased. The exam and cleaning was very thorough and everyone was quite friendly and helpful." (5 stars) |
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"Excellent service and very friendly." (5 stars) |
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"My husband and I are both very happy with our dental care at Plateau Family Dentistry. The staff is kind, caring and professional. I love the way my teeth feel when I leave!" (5 stars) |
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"I have always had very good experiences with Dr. McShan and his staff. They are professional yet personable." (5 stars) |
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"Finally I have a dentist and dental hygienist that is able to put me at ease. Tiffany, has a gentle touch and cares about my comfort, and I am most grateful. For years attending a dentist appt. caused me great stress and anxiety due to a horror of a dentist I had when I was a kid. Finally at 65 years old, that anxiety and stress has abated thanks to Plateau Family Dentist and their wonderful staff." (5 stars) |
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"Thorough affordable care! Friendly staff. Love them all!" (5 stars) |
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"I had my first visit yesterday. Dr. McShan and all the staff were friendly, professional and knowledgeable. All my questions were answered and options were presented and explained clearly. All in all I give my experience a big two thumbs up." (5 stars) |
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"Great group of people, casual atmosphere. They are there to help, and not just to push you through the gates for your money!" (5 stars) |
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"I was there to have an implant post and crown. The crown color matched perfectly and fit with no adjustments. All of the staff are very friendly and efficient. They are generally on time with minimal wait time." (5 stars) |
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"Janna was my hygienist and she was very good! She was very thorough and concerned about my comfort level. I met Dr McShan for just a few minutes and he seemed very confident." (4 stars) |
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"After my dentist of 30 years retired, I was looking for a new family dentist. I had a great experience for my first appointment at Plateau Family Dentistry. Everyone was very friendly and professional. They did a great job cleaning my teeth and answering my questions. I would highly recommend them to anyone." (5 stars) |
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"When I walked into the office I was greeted with a warm welcome. Everyone I met was very friendly. My dental hygienist was great. I didn’t feel like they were looking for things to fix unlike some places I’ve been." (5 stars) |
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"Quick and pleasant visit. Everyone was very professional and friendly." (5 stars) |
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"I was there for a scheduled cleaning and Jana did an excellant (sp) job." (5 stars) |
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"First visit. Great experience. Professional and very thorough but also very friendly." (5 stars) |
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"My first visit with this office was very pleasant and comfortable. The staff are very helpful, kind and knowledgeable. I am very pleased with the services I received from this office." (5 stars) |
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"The whole team at Plateau Family Dentistry is awesome! They not only take care of myself but both my boys have had great experiences! Tiff is an incredible hygienist and Dr McShan took the time to make my boys feel comfortable! If you are in need of a dentist - this is the place to go!!" (5 stars) |
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"Jennifer is the kindness individual I know! I’ve had many hygienists, she is by far the best. Lucky to have her!" (5 stars) |
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"Very professional and thorough dental cleaning. Thank you for a job well done." (5 stars) |
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"We had our first appointment this week after relocating from Florida. It was a very pleasant experience from the time we walked in the front door! Everyone was very welcoming and friendly. The service was thorough and they use up-to-date equipment. We will surely recommend this office to others. Thank you for the kind reception and for making us feel at home and comfortable." (5 stars) |
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"Cleaning was thorough as usual. Friendly hygienist. I never worry about going to the dentist!" (5 stars) |
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"Everyone in Dr. McShan’s office is always so helpful and friendly and efficient. I’m so glad I found such a great caring Dentist for all my dental needs." (5 stars) |
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"Love my dental hygienist!!" (5 stars) |
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"This dentist office has great staff! Very nice & explain everything so its easy to understand. Im very happy with everyone!" (5 stars) |
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"Very professional and caring." (5 stars) |
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"Nice and friendly.... spoke in a language I could understand.... I think they did a super exam...." (5 stars) |
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"Very Very pleased, the friendly atmisphere and staff were outstanding. The attention given went well above what I have experienced in the past. I will definitely recommend this office to others." (5 stars) |
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"Wonderful and friendly staff who were helpful and easygoing." (5 stars) |
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"Always a pleasure to visit with Tiffany!! Such a good hygienist and super sweet person." (5 stars) |
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"Think staff is friendly, thorough and I did not have to wait" (5 stars) |
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"I always have Tiffany as my hygienist and she is extremely friendly and through which makes my dental experience much less stressful!!" (5 stars) |
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"Great staff. Very knowledgeable and friendly." (5 stars) |
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"It was awesome friendly environment kindness ya couldn't ask for better they where awesome people thanks ya'll" (5 stars) |
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"Wonderful - My first Emergency appointment came available in only 2 hours - Everyone was extremely nice and I think all of their knowledge was wonderful. Next appointment is one week and look forward to going back. Their rating is 10 +" (5 stars) |
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"Wonderful experience I would definitely recommend.. Dr McShan so easy to understand and talk too...Jennifer cleaning was pain free and so easy to understand... Took my Medicare Insurance no problem" (5 stars) |
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"I HAD A VERY GOOD EXPERIENCE. I HAVE ALWAYS STRUGGLED WITH MY TEETH. NO ONE JUDGED ME AT PLATEAU AND I REALLY APPRECIATE THAT. GOD BLESS YA'LL!!!" (5 stars) |
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"I had my teeth cleaned and x-ray. Everyone very nice from the time you check in until you leave." (5 stars) |
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"The staff are super nice." (5 stars) |
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"Excellent cleaning and checkup." (5 stars) |
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"Very friendly staff. Answered all our questions and thoroughly explained the procedures that my husband and I were having. The waiting time, once we checked in, was excellent. As new patients we are very pleased with our first appointment. Thank you." (5 stars) |
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"When I visit Plateau for regular checkups, I don’t experience any pain. I also appreciate the oral cancer screening service (new). Great team!" (5 stars) |
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"I felt very valued as a patient. Tiffany is the hygienist that cleaned my teeth. She is so sweet and caring. We chatted like old friends. Dr. McShan is very thorough and professional." (5 stars) |
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"Love Tiffany!!! So sweet and personable!" (5 stars) |
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"This was a pleasant visit to the dentist office! Jennifer is a wonderful hygienist, pleasant, gentle, and concerned about my well being. Minimum waiting time." (5 stars) |
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"Plateau family dentistry is the only dentist I recommend he has heart and compassion for what he does 👍" (5 stars) |
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"Very friendly and efficient. Great technology and bedside manner." (5 stars) |
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"Everyone is so professional and pleasant to deal with. Every issue is always handled to my utmost satisfaction. A super nice office/practice to visit." (5 stars) |
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"Great experience...Jennifer is a great hygienist for me and my children. Dr. McShan is very personable as well." (5 stars) |
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"I never wait very long and all the staff are extremely friendly, and caring as well as gentle." (5 stars) |
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"Good people! Very professional about their job but at the same time talk to you like a friend." (5 stars) |
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"I am completely spoiled and can never go to another dentist. Dr. McShane is so kind and comforting. The hygienist who cleans my teeth is the most gentle, caring person. I actually look forward to my appointments because I am able to visit with her!" (5 stars) |
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"Always a pleasure to go to this dentist. Everyone is so nice and they do an awesome job with teeth cleaning and letting you know exactly what they are doing and then what needs to be done. Katelyn is an awesome Hygienist. I would recommend this dentist to anyone.." (5 stars) |
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"Dr. McShan and staff were great!" (5 stars) |
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"My Dental Hygienist was great. She is very personable. Had a great checkup and cleaning ." (5 stars) |
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"I came in with ugly teeth and left with a beautiful smile!" (5 stars) |
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"Great experience, just like always." (5 stars) |
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"Love everyone here. They make you feel so comfortable. Very friendly. I have been coming here for several years now and I love it. I used to hate going to the dentist but now I am happy about it." (5 stars) |
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"Service was excellent." (5 stars) |
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(5 stars) |
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"Everyone is very nice and professional. Jennifer, the hygienist is excellent." (5 stars) |
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"Very impressed with my first visit yesterday. Staff were knowledgeable, friendly and gentle. Went here for 2nd opinion on crowns and cleaning. Will be scheduling dental work here. I felt very comfortable with their prognosis and pricing." (5 stars) |
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"Awesome dentist and awesome staff!" (5 stars) |
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"I feel very comfortable and relaxed at Plateau Dental and that I’ve had a thorough cleaning. Thank you, Tiffany!" (5 stars) |
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"Always very professional and friendly atmosphere. My son amd i both go here for our healthy smile!" (5 stars) |
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"The best dentist I've ever had!" (5 stars) |
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"Great treatment by Jennifer, I’m a nervous and sensitive person when it comes to dental treatment- she does a great job providing great care!" (5 stars) |
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"Love Dr and his staff!" (5 stars) |
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"They did an awesome job, got right in. They are very friendly" (5 stars) |
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"We had a great visit!! Tiffany and Kaitlyn are the best!!" (5 stars) |
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"Best Dentist and staff in Tennessee hands down." (5 stars) |
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"What can I not say. Staff is Courteous friendly professional. They make going to the dentist as pleasant as possible. Everything you would want in a dentist" (5 stars) |
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"Everyone is absolutely wonderful. You are treated with respect and dignity. You’re not judged for having issues, you are treated like family. That is what keeps me recommending this place to everyone I see that wants a great dentist." (5 stars) |
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"Excellent. care by Kaitlin. Efficient and knowledgeable." (5 stars) |
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"Excellent service and friendly staff." (5 stars) |
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"Great dentist and staff !!" (5 stars) |
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"I am very pleased with this dentist & his staff. I would highly recommend." (5 stars) |
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"Jen did a marvelous job on cleaning my teeth. She's a great person to know and certainly is a very caring person. We need more people in the world like Jen." (5 stars) |
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"Excellent care. Everyone is very friendly. Jennifer, my hygienist is awesome. Highly recommend this Dental Ofacility." (5 stars) |
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"Great staff all the way. Very professional and they still make you feel like family. Awsome just awsome," (5 stars) |
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"Pleasant office. Conscientious work ethic. Thank you for taking me as a new patient. Your office is very clean and up to date." (4 stars) |
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"Pleasant office. Conscientious work ethic. Thank you for taking me as a new patient. Your office is very clean and up to date." (5 stars) |
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"dld not have a long wait. friendly staff and professional staff" (5 stars) |
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"I’m relatively new to the area so I relied on others to direct me to a good dentist. A person in the medical field recommended this group. I needed a broken crown replaced. I found each member of the staff, as well as the doctor, to be friendly, helpful, and personable. I felt that the process was very thorough, and honestly, I’ve never had a temporary crown feel “natural” like this one does. It will take 3 weeks to get the permanent one, which is longer than I have waited in the past, but am comfortable with the temp so far. Also, they used a numbing solution so that I didn’t feel the injection nor any of the work that was done. As usual, NOW I can’t figure out why I waited so long to have the work done!!!" (5 stars) |
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"I had a significant dental issue but didn't have a dentist in the area. They got me in same day and were very helpful. Based on just this one experience, I would definitely recommend this dental group." (5 stars) |
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"Caitlyn always does a great job cleaning my teeth. She is always very considerate of my comfort and is so pleasant." (5 stars) |
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"Everyone is always pleasant and kind in the office and my satisfaction is a priority, thank you." (5 stars) |
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"These people are great. From the moment you walk in until you drive away they are caring concerned friendly happy people" (5 stars) |
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"Always satisfied with hygienist that cleans my teeth. She does and excellent job. Very knowledgeable and personable which make visit more pleasant. Would recommend Dentist office to anyone." (5 stars) |
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"Excellent. Thank you!" (5 stars) |
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"The minute I walked in, I was greeted by name! The atmosphere is peaceful and the work is excellent. When Dr. McShan patted me on the shoulder, I knew I was in good hands." (5 stars) |
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"Excellent service. Had a cleaning done and it's the best ever. Just switched over to this Dentist and am thrilled so far!" (5 stars) |
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"Very well pleased with working me in and meeting my need. Thank you" (5 stars) |
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"I always have a wonderful experience at Dr McShan's office ! I mean if it's possible to have a wonderful experience at the dentist! Ha ha. The staff is always friendly and helpful :)" (5 stars) |
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"Love the staff here they are loving and caring and last but least they do a awesome job with me and my kids teeth" (5 stars) |
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"Very professional and thorough service provided by Dr McShan’s staff. From stepping through the door and being greeted by name by Candy the receptionist, to a tooth-by-tooth cleaning by Caitlin the hygienist. Great experience." (5 stars) |
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"Jennifer always does a thorough job cleaning my teeth and very nice. Dr. McShan is very personable and knowledgeable." (5 stars) |
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"My first time there. Everyone was friendly. The hygienist was very informative and explained everything to me . It was truly an enjoyable experience." (5 stars) |
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"As a new patient, I had a great experience. Very friendly, professional staff. Caitlyn was amazing; my teeth haven’t felt this clean in a long time!" (5 stars) |
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"Very prompt, professional and courteous. Good experience!" (5 stars) |
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"Our first visit went well. Very nice folks." (5 stars) |
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"Great experience! From the receptionist to the hygienist to the dentist, all were thoughtful, friendly and professional. Thanks to you all for a pleasant visit." (5 stars) |
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(5 stars) |
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"I am really glad I switched to Plateau Family Dentistry. Everyone there is so nice and professional. I am very pleased with the care I received." (5 stars) |
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"Everyone is so nice and friendly! They made me feel very comfortable." (5 stars) |
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"I think Caitlyn is one of the best hygienists there is. Very professional, detail oriented yet very personal." (5 stars) |
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"I have a very difficult time at the dentist, but everyone does a great job making me feel comfortable at Plateau Family Dentistry. Thank you!" (5 stars) |
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"I am really pleased that I took the advice of two of my friends and visited Plateau Family Dentistry. I had a very good experience, due to Kaitlyn, and Dr. DeSham. Their professionalism and knowledge helped put me at ease immediately, and earned my trust. I need to have some fairly extensive work done in the near future, and I feel comfortable putting myself in their hands." (5 stars) |
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"Great staff, very kind and helpful" (5 stars) |
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"I normally dread going to the Dentist but that has changed since I began going to Plateau Family Dentistry. Dr McShan and his staff are the best. I recommend them whenever I have the opportunity. I don’t think you can find a better group of folks." (5 stars) |
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"Greeted by name when I arrived. Hygienist (Jennifer) was professional, polite and very gentle. Overall a very relaxed "enjoyable" relaxed visit." (4 stars) |
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"Great place to get your dental health cared for, Dr. McShane and his staff are welcoming and makes you feel at ease. Highly recommend you check Plateau Family Dentistry." (4 stars) |
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"Always a good experience at the dentist." (5 stars) |
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"From the moment that I entered the office to the checkout and final good-bye, I was impressed. Clean, comfortable waiting room, easy check-in, multiple friendly greetings, on-time appointment, painless care. I recommend this dental practice to everyone" (5 stars) |
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"What a great Dentistry Office...Clean,Friendly,Quick and a Great Staff & Dentist!!!" (5 stars) |
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"AS ALWAYS PROFESSIONAL, AND FRIENDLY.. CONCERNED WITH YOUR DENTAL WELFARE.. THANK YOU RICHARD." (5 stars) |
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"Thank you for working me in when I lost a crown. This was my first experience with Dr. McShan and Natalie. I look forward to regular check-ups in the future." (5 stars) |
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"Very friendly!!" (5 stars) |
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"I love Dr. McShan's office and all his workers. They are always so friendly and professional. I highly recommend his office for all your dental needs." (5 stars) |
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"Very happy with this business. Dentist is top notch. Dental hygienist is nice, great job See you in 6 months" (5 stars) |
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"All the employees from the office stafff, to the hygienist, and the dentist were very friendly, as well as knowledgeable! Would highly recommend this Dental office!!" (5 stars) |
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"Found a dentist who cares about your teeth and pocketbook! They have a family plan that is reasonable (includes xrays cleanings x2 for 2) and a discount on fillings, crowns etc. Appointments are easy to make, wait times minimal, cleanings professional and the staff are so genuinely caring! Dentist thorough, gentle and efficient! What more could you ask for in a family dentist!" (5 stars) |
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"An excellent experience as always" (5 stars) |
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"We have NO complaints,at all! But we know no one is perfect, and there is always room for each of us to improve!" (4 stars) |
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"I recommend this place..the staff are very friendly and the person who clean my teeth yesterday(i didnt get her name,she a has curly long blond hair) she did a good job,,very gentle and she making sure that i feel comfortable at all...and their place is clean and nice.. I am a satisfied customer.. 5 star for them...." (5 stars) |
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"Everyone was very pleasant and helpful. They made sure I was comfortable took care of my need in a professional manner." (5 stars) |
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"Great Friendly and caring staff the caters specifically to the patients needs! Best in town!!!" (5 stars) |
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"Christian, honest, gentle and caring staff! I 100% trust Plateau Family Dentistry with my oral health needs! Flexible with scheduling and able to quickly answer any questions/concerns I have. Staff is always smiling and very easy to talk too" (5 stars) |
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"I called on Sunday, February 24, 2019 with a mouth and cheek problem. I left a voicemail message. I received a call early Monday morning, I had an appointment scheduled for 11:30, Monday, February 25, 2019. The hygienist saw me and got me ready for the dentist. Thank You Very Much, Dr Kyle McShan and staff." (5 stars) |
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"Staff is always friendly! I love going!" (5 stars) |
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"I enjoyed my appointment for cleaning. Tiffany was a sweetheart and ecplained everything she was doing. I felt like my teeth were cleaned well and thoroughly examined. Dr. McShan has a cute personality." (5 stars) |
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"My teeth cleanings are painless and staff are pleasant and friendly. My dentist is really great!" (5 stars) |
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"New to the area. Couldn't be more pleased with the Dentist and his staff I chose to take care of me. Very professional and personal as well. Thank you." (5 stars) |
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"Wonderful staff and dentist! Everyone was very polite and great with my kids! I highly recommend this dentist office" (5 stars) |
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"WONDERFUL! Had the best girl cleaning my teeth." (5 stars) |
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"Everyone at Plateau Family Dentistry is so very professional and thorough. I feel I have found the best place to meet all my dental needs in Crossville. I would definitely recommend PFD to anyone ! Dr Mcshane and his staff are great and friendly and truly know their craft." (5 stars) |
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"This was our first visit and we were very pleased. My husband was treated by Jennifer and I by Caitlyn. You know the cliche, no pain, no gain . . . well, I gained a lot without any pain!! Loved the warm water treatment and loved, loved the massaging chair." (5 stars) |
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"Extremely friendly and personable. I have horrible fear of dentists and felt very comfortable on this first visit." (5 stars) |
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"My 1st visit was very impressive. I had a short wait time and once inside received immediate assistance. The staff was very polite and kind and attentive to my situation. My problem was diagnosed a plan was formed and cost was upfront and direct. All in all a very comfortable visit to a normally unpleasant situation." (5 stars) |
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"Jennifer (hygienist) is wonderful. Thorough and gentle." (4 stars) |
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"Great Experience. Everyone was so friendly, on time and made you feel so comfortable. Kaitlyn explained everything she was doing and was so thoughtful and nice. I would recommend this practice to everyone." (5 stars) |
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"Everyone I meet from front desk to the back were friendly and professional." (5 stars) |
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"They were so nice and able to do what I wanted!!! I will be seeing them from now on !!" (5 stars) |
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"Caitlin did a wonderful job of welcoming me and treating me. Dr. McShane was excellent as well!" (5 stars) |
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"Great atmosphere and professional staff. Pleasant experience." (5 stars) |
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"Waited all of 3 minutes. Had a cleaning by Jennifer. No discomfort. Great job! Had teeth examined by Dr. McShan and all is good. Super dentist." (5 stars) |
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"Very nice people, from the receptionist to the doctor!! The Hygienist was great! Her name is Jennifer and she is the best! Wonderful human being and very professional!" (5 stars) |
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"The staff were all welcoming, and friendly. After not being in a dentist office for years, they made me feel very comfortable being there." (5 stars) |
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"Every one was very professional, Jennifer the hygienist is very thorough and does a great job! Really cares about her patients!" (5 stars) |
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"The dentist was very thorough and explained everything well. I am grateful there is such a dentist in my area. I feel very comfortable with future visits." (5 stars) |
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"Excellent work. Nearly pain free." (5 stars) |
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"Professional service rendered. Excellent patience." (4 stars) |
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"The dentist and his staff are very friendly and professional. Jennifer cleaned my teeth and Tiffany cleaned my husbands. Both girls were exceptional we will definitely go back again." (5 stars) |
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"Good experience. Thanks for keeping my teeth and gems healthy." (5 stars) |
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"Love Dr McShans office. Him and the staff have always been great with providing professional care for me and my family! If your looking for a good family dentist, Plateau Family Dentistry is the place for you!" (5 stars) |
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"I rate my first visit as top notch. A complete exam resulting in a detailed treatment plan with MY PERSONAL OUT OF POCKET COST after insurance clearly stated for each proposed procedure and the procedures prioritized by urgency was a welcome result. My wife and I are now permanent patients." (5 stars) |
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"As one who has always had a dentist phobia I have to say that I am grateful for finding the dentist and hygienist at Plateau Family Dentistry that are able to put me at ease, and who have the gentle touch I need." (5 stars) |
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"Very professional, explained the whole process, even though I was very nervous- Jennifee made me feel at easel" (4 stars) |
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"Plateau family dentistry was able to schedule an appointment as early as one day to replace a crown with that came off during dinner. They were professional and courteous. They have financial plans to help with cleaning and exams which I thought were very good." (5 stars) |
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"Dentist and staff very well organized to perform a moderately complex dental procedure. Friendly, helpful and professional. I am very pleased." (5 stars) |
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"Everyone is friendly. Tiffany is personable and has made me feel comfortable each visit. She is professional and has done a great job cleaning my teeth. I like the family atmosphere of the office staff." (5 stars) |
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"Being as it has been 10 years since I had been to the dentist, everyone did everything possible to make my visit as quick and painless as possible. The staff were all very friendly, and took their time to explain everything that they were doing, and did their best to make me as comfortable as possible." (5 stars) |
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"New patient, great experience!!!!!" (5 stars) |
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"Great as always" (5 stars) |
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"Excellent, friendly, not pushy, knowledgeable" (5 stars) |
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"Friendly/professional and prompt service every visit!" (5 stars) |
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"Nice welcoming environment. I enjoyed my visit and look forward to my next check up." (5 stars) |
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"I am afraid to go to the dentist. I have always had to have gas before the dentist touched my mouth! I did not have it this time and I actually made it through really well, shots and all. Thank you for being so kind and understanding of my fear. BTW, after the extraction I am doing fine." (5 stars) |
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"Always on time, pleasant and knowledge." (5 stars) |
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"It was painless and fast and very nice. Love my dental hygienist." (5 stars) |
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"Great staff,very professional, i would recommend them to others" (5 stars) |
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"First visit staff very efficient friendly." (5 stars) |
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"Jennifer, the DH, was very professional, very engaging, warm and friendly. I requested her when I come back for my cleaning, and she said she would attempt to get me in earlier if she had a cancellation." (5 stars) |
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"I had my first visit yesterday & was very pleased. This dentist explained what needed to be done & answered all of my questions. His technician was very professional & knowledgeable. I will continue using this practice for my dental needs." (5 stars) |
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"Wonderful" (5 stars) |
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"The finest dentist I've ever gone to. The only dentist in my 69 years that put a new crown on me that didn't have to be adjusted multiple times, it was perfect from day 1 no grinding to get the bite corrected. He also has the greatest staff, they treat you like family.He's the only dentist I'll ever recommend." (5 stars) |
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"I love Plateau Family Denistry! The staff is caring, gentle, efficient and just plain awesome! I won’t take my family anywhere else!" (5 stars) |
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"I used to dread going to the dentist before going to Plateau Family Dentistry. The staff is always so welcoming. I truly enjoy every visit." (5 stars) |
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"Excellent and compassionate care!! Highly recommend!" (5 stars) |
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"I had a really good experience my teeth cleaning the nurse was very professional everything was great" (5 stars) |
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"After not being to a dentist in a number of years, and with a bad toothache, I went to Plateau Family Dentistry to seek relief. They were very professional, courteous and patient with me. I would highly recommend them for all your dental needs." (5 stars) |
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"Thank you for squeezing me in this close to th end of the year. I was pleased with everyone and delighted to learn that Tiffany works here now." (5 stars) |
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"Highly recommend. Staff was friendly & helpful. Hygienist was gentle! Dr. Mcshane was great. Found my new dentist :)" (5 stars) |
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"Everyone is very pleasant and accommodating.Candy is like a ray of sunshine at the front desk. Tiffany, my hygienist, is very efficient and caring in her manner. Every visit is a good experience." (5 stars) |
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"VERY NICE OFFICE. EVERYONE WAS VERY HELPFUL AND COURTEOUS AND EVEN THOU I HAD TO HAVE A TOOTH EXTRACTION THE VISIT WAS STILL GOOD." (5 stars) |
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"I had a crown come off and even thou I was not a patient Doctor McShan and his staff got me in the next day." (5 stars) |
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"The staff are always professional, helpful and friendly!" (5 stars) |
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"Very friendly, and informational. I will go back." (5 stars) |
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"Very happy with my cleaning" (5 stars) |
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"Very friendly staff makes you feel at ease." (5 stars) |
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"I believe your office and staff are topnotch." (5 stars) |
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"Very good experience. Was a little nervous since I have had the same dentist (thru the generations) since I was five. Upon moving from California was not sure I could find as good a dentist as I have had all these years. This practice meets all my expectations. Thank you!!!!!" (5 stars) |
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"The staff is always so nice and helpful :) love going to Dr McShan and the girls !!" (5 stars) |
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"Always thorough and very friendly staff." (5 stars) |
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"Quick appointment, friendly staff, Dr. McShan is great. I will go to Plateau Family Dentistry for my future dental work." (5 stars) |
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"I appreciated the warmth and friendliness of my hygienist jennifer and Dr mcshan and his staff are very warm and caring they are all awesome and excellent job thank you jennifer for everything" (5 stars) |
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"As always, an amazing experience with a great group of professionals." (5 stars) |
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"Great care once again for my semi annual cleaning and exam. Thorough and professional. Miss Tiffany does a great job!" (5 stars) |
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"Everyone was very pleasant and Jennifer the hygienist was very through and lets you know exactly what she was going to do. They let me know what work needed to be done and exactly what that would cost. Their family membership seems like a very good way to handle the costs of routine maintenance plus gives you a discount on other needed work. They say they are committed to only doing what work is necessary, which is refreshing. It was a very good experience at the dentist office." (5 stars) |
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"We are very happy about the dental club program this office provides. The program, individual plus spouse, is very affordable by the year and makes it possible to get our exams and cleaning twice a year. Very nice. As far as the work, we found the dental cleaning and check up very thorough and our teeth haven't felt better in years! Thanks, Plateau Family Dental for making it possible!" (5 stars) |
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"Everyone was very polite and the experience was great even thou I had an extraction it wasn’t as bad as I thought. The procedure was explained in detail and questioned if I was ok during the it . Made a nervous experience as pleasurable as they could . Thank you" (5 stars) |
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"I appreciated the warmth and friendliness of my hygienist Jen, not to mention that she was thorough and gentle in her care of my teeth. Even the outer office area felt like a welcoming place to be." (5 stars) |
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"Dr. McShan and his staff are very professional, warm and caring. The recommended treatments were discussed and a plan was agreed upon." (5 stars) |
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"The entire staff at Plateau Family Dentistry are the best. I can not say enough good things about them. Every appointment I ever had was handled to my greatest satisfaction." (5 stars) |
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"My app. was at 2 pm and i arrived at 1:30. I was warmly welcomed and went in early. The staff was very friendly and accommodating. I am having a implant. The procedure was explained in detail and went very smoothly. I highly recommend this practice." (5 stars) |
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"my boy and i loves jennifer he say she does a good job she is wonderful and is concern and caring service is friendly and all do good i enjoy the visits with them May God Bless Them All and in my prayers and appreciate them all" (5 stars) |
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"So happy I chose this office for my dental needs! Took me back quickly! Service was done in a timely manner! Friendly & answered all my questions! Dentist & staff are great!" (5 stars) |
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"Dr McShan and his staff have always been the best. From Candi at the front desk saying good morning to everyone by their name. The place is always clean,and all the staff is very professional and helpful. A gentle hand goes along way when caring for your teeth. Tiffany and Natalie are both very good at what they do and always nice and cheerful. The staff always goes beyond to make your visit top priority." (5 stars) |
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"Such a great atmosphere. Everyone is so friendly and eager to help you. Love this office!!" (5 stars) |
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"From the front desk check-in to the cleaning and the check by the dentist, it was fast, efficient, pain-free and professional." (5 stars) |
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"No wait and quality care. Excellent staff. How could you expect more." (5 stars) |
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"Due to my error a reschedule was needed. The Hygeninst and office staffquickly found a time that worked for everyone. When I returned I was seated on time, by pleasent receptionists and greeted by smiling congenial Hygeninst. Her work was professional and pleasant. The dentist was punctual and thorough in his exam. This has been our experience since going to this office as a new patient for more than a year and 6 to eight appointment in that time frame for both my wife and I." (5 stars) |
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"Always a pleasant experience from the front desk on back!" (5 stars) |
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"Everyone is always so personable at Dr. McShans office. I almost feel like family. I have been to a few other dentists in Crossville but none are like Plateau Family Dentistry." (5 stars) |
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"They were awesome and do a great job." (5 stars) |
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"An old crown came off on Tuesday evening. 11:30 Wednesday morning I was in the dental chair at Plateau Family Dentistry, having x-rays to be sure there was no unseen problems, then the crown was "glued" back in and I was on my way. Thank you to Dr. McShan and his friendly staff for getting me in and out so quickly." (5 stars) |
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"I have been a patient for about 1 year. Moved here last year from another state. I could not be happier with the care Dr McShan and his staff have given me." (5 stars) |
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(5 stars) |
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"Dr.McShan and his team do an excellent job of caring for their patients. Our appointments are always on time. My children always leave their office with a big smile. Thanks to the Plateau Family Dentistry team my daughter is no longer self conscious about smiling!" (5 stars) |
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"I was very pleased with my dental visit and happy to see some familiar faces." (5 stars) |
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(5 stars) |
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"First time to the dentist in the area! Staff was courteous & kind! Was seen quickly! Dentist is very nice & answered any concerns! Very good experience!" (5 stars) |
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"Professional, no wait time, excellent care" (5 stars) |
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(5 stars) |
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"Tiffany has the gentlest touch whenever she cleans my teeth. I am very happy with all of Dr. McShan and all of his staff. Candy is always friendly and efficient." (5 stars) |
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"One of the best dental appointments I have ever had. Jennifer was thorough and patiently answered all my questions. Dr. McShan addressed all my issues in professional and concise language so that I could participate in my care after being informed about the exam findings. I recommend this provider without reservation." (5 stars) |
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(5 stars) |
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"Great just like last time. Best dentist ever" (5 stars) |
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"Going to the dentist has never been on my favorite things to do list. The staff in this office strive to make the visits as pleasant and as painless as they can. Their knowledge, professionalism and kindness are very appreciated by myself and my husband. You are very fortunate to have them. They are what keeps me coming back." (5 stars) |
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"Excellent!" (5 stars) |
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"Dental hygienist was thorough and careful. She was concerned that she was not causing me any pain." (5 stars) |
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"Very Good." (5 stars) |
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"This dentist listens." (5 stars) |
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"Very friendly and knowledgeable staff and dentist. Was a very positive experience." (5 stars) |
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"First time there. Very nice facility and staff!!!" (5 stars) |
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"Always friendly and the staff is always professional and awesome" (5 stars) |
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"Dr. McShan and his staff are wonderful!" (5 stars) |
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"I just cannot say enough good about Plateau Dentistry. Dr. McShan is a great dentist who does not try to do unnecessary procedures on you like many in town. Tiffany is my hygienist. She is personable, quick, and efficient. She does not hurt you when she cleans your teeth either. And Candy at the front desk is always helpful with appointments and checking patients in and out. I'm very fortunate to have found a dentist I can recommend." (5 stars) |
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"I have to admit, I get nervous going to the dentist. However, you make my experience a comfortable one. Thank you! You are great :)" (5 stars) |
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"Had 6 month cleaning appointment. The hygienist did a super outstanding job. She was very gentle and did not hurry but took the time to do a thorough and professional cleaning. I was soooooo comfortable. Dr McShan was prompt and thorough in the exam. Candi at the front desk was cheerful and efficient as usual. My husband and I really do love going to Plateau Family dentist and highly recommend them ." (5 stars) |
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"This was my second cleaning appt. This time I had Tiffany. She did a wonderful job cleaning my teeth! Glad I found this office! Very professional staff!" (5 stars) |
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"Highly recommend!" (5 stars) |
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"Friendly, efficient service. Best dental experience I have had! So glad we chose them for our family dentistry." (5 stars) |
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"My first visit here. Everyone is very professional in their manner. A pleasant environment as well." (5 stars) |
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"I was very pleased with the experience I had on my first visit to Plateau Family Dentistry. Thank you Tiffany, you made me feel very welcome and were very thorough, pleasant and professional." (5 stars) |
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"Great office ! Stag is very friendly and my hygienist , Jennifer, was very thorough as well as gentle." (5 stars) |
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"I was referred to your practice by a friend. I was treated with great respect & great care. Everyone was very knowledgeable & understanding to my needs. Thank you so much." (5 stars) |
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"Friendly and efficient. I felt very welcomed as a new patient. Excellent and honest care." (5 stars) |
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"My wife and I had to find a new dentist because of our insurance changing at work. We were sceptical about it but we are very satisfied with the treatment we received and the staff is very friendly. We don't regret having to change dentists." (5 stars) |
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"I went here after our insurance at work changed. I was really upset that I had to change my dentist but after my visit I was pleased. This place is very advanced in the latest technology and they found issues with my teeth that I wasn't aware of. There staff is friendly and I will continue to go here." (5 stars) |
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"Awesome visit" (5 stars) |
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"It is always a pleasant experience each time I have an appointment. This time was for a 6 month checkup and cleaning. I do have some issues that were address and given the opportunity to decide when I could afford to have the work done. Everyone in the office is very pleasant. I usually do not have to wait very long and everything is done in an excellent way and on time. I would highly recommend Plateau Family Dentistry." (5 stars) |
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"The staff is friendly and professional. My family felt comfortable and well taken care of." (5 stars) |
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"Outstanding total experience! From the reception desk to the quality dental treatment by the dedicated professionals I encountered. Couldn’t be more pleased and actually looking forward to my next visit which is usually not the case with dental appointments!" (5 stars) |
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"I had two cavities filled this day. As always I stress my visit to the dentist due to bad experiences in the past as a child. The Doctor and staff at Plateau Family Dentistry always put me at ease and perform the tasks at hand delicately and with minimal discomfort. Thank you to the entire staff." (5 stars) |
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"Believe it or not I actually enjoy going to the dentist. I can honestly say I never had that feeling before. Greatest Office Manager/Hygenist on the planet. I go in very 4 or so months and she remembers very thing about what we had talked about and does the best cleaning and check up ever. Truly caring,thoughtful and a pleasure to know. I highly recommend to anyone looking for a great experience." (5 stars) |
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"It is always a pleasure to go Plateau Family Dentisty. Dr. McShan and his team are very friendly and professional. They know how to make you feel comfortable during your visit. I have recommended them to several people. They are wonderful!" (5 stars) |
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"Our family will go nowhere else! Honest and professional, no one better!" (5 stars) |
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"We love going to Plateau Family Dentistry. The staff is always very professional, friendly & courteous. They all seem to work as a good team. Tiffany who is our hygienist, is the best. We actually followed her from another dentist." (5 stars) |
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"The doctor and staff were careful to explain the treatment plan and cost in terms that were easily understood. They seemed to be more interested in what was best for my care, instead of how they could line their own bank account. Very good office!" (5 stars) |
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(5 stars) |
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"Jennifer, my hygienist is excellent and I appreciate Dr Mcshan’s conservative approach!" (5 stars) |
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(5 stars) |
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"Always thoroughly enjoy going to Dr. Kyle McShan’s office for my 6 monthl check ups. The atmosphere is congenial, cordial and professional. A tip of the hat to Tiffany, the hygienist. Her expertise and skill at her job is top notch. Dr. McShan has surrounded himself with good people. I have had crown work done in the past at Plateau Family Dentistry and have been very pleased with the results. Never any problems getting into see the doctor when emergencies arise. I highly recommend Dr. McShan and his staff." (5 stars) |
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"Always polite, efficient and professional. Painless cleaning. Excellent hygienist." (5 stars) |
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"I am new to the Crossville office, but have had dental exams by Dr. McShan at another facility and was happy to be seen by him again for a check up. Before I saw Dr. McShan, I was introduced to my new hygienist, who was friendly, knowledgeable and very professional. She took new x-rays and explained she had time to do my cleaning at this appointment, instead of waiting for my May appointment. I was very happy my cleaning could be done at my initial visit! The front desk is polite, friendly, efficient and very knowledgeable about insurance and their own dental program. I was in and out within an hour. I am very happy with the services I received from Dr. McShan and staff. I highly recommend him and his office for your dental needs." (5 stars) |
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"Wonderful as always" (5 stars) |
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"The best staff and dentist I have ever been too. Definitely found the dentist I will come back too. They knew I was nervous and made me feel comfortable as they could. I highly recommend anyone to come here." (5 stars) |
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"Best cleaning experience I have ever had?" (5 stars) |
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"All office personnel were very friendly and helpful. My review by the dentist was very professional and my issues were considered. Would recommend this office to anyone." (5 stars) |
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"Great Dentist with very professional associates. Would highly recommend them" (5 stars) |
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"Great staff and pleased with procedures" (5 stars) |
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"Great staff! Friendly and informative, I'm never disappointed." (5 stars) |
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"This is a well run office with dedicated, friendly, professional staff." (5 stars) |
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"Yesterday was my first visit to Plateau Family Dentistry and everyone was very friendly and professional. I would not hesitate to recommend them." (5 stars) |
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"Kyle done a great job it was the best visit to a dentist that I have had. Thank you for everything Kyle" (5 stars) |
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"Staff was friendly, efficient and very professional. I had an excellent experience." (5 stars) |
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"Very courteous and they did a great job. Will be back." (5 stars) |
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"I had semi-annual cleaning recently. The dental hygenist, Tiffany was very friendly, gentle and thorough. It had to be the best cleaning and preventative care ever." (5 stars) |
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"I love going to Plateau Family Dentistry. Dr. McShan and ALL his staff are always so friendly while still being professional. I have been to 2 other dentists here in Crossville but have not felt the same kindness kindness as I have at Plateau. I highly recommend them." (5 stars) |
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"All of you are awesome!" (5 stars) |
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"Very kind. Very professional. From now that's my dentist." (5 stars) |
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"Absolutely everyone was very professional and so very nice. Nobody was pushy about services that needed to be done. The hygienist was very thorough and very gentle. I will return and will refer everyone I know." (5 stars) |
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"Jennifer was wonderful! Love the Christian music playing. Wish new patients could get in a little quicker." (5 stars) |
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"I am a crybaby at best when going to the dentist. After a difficult move to TN from CA I left my old dentist behind and ventured into unknown territory. I like to think I rely much of the time on my intuition and that energy chooses the right direction of my life. I believe I once again found that in Dr. McShan. For a lot of us, it is a crapshoot, but we know when we have arrived in safe hands. Besides the care of Dr. McShan, I, a retired nurse and teacher and manager of a practice for many years, instantly realized how Dr McShan grooms his staff. The girls Natalie, Jennifer and Candy made my short stay comfortable, informative, kind and compassionate. They love their work and it shows. I am beyond grateful." (5 stars) |
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"Went for check-up.Very professional, nice, clean environment. Hope to make this my new dentist office." (5 stars) |
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"Came in with a tooth problem. Staff was friendly and helpful. The Doctor's review and discussion of solutions to the problem were concise and helpful to making a decision on care. I have nothing to say but good things about my visit." (5 stars) |
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"Excellent regard to patient care and concerns." (5 stars) |
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"This is my fourth visit. The staff is friendly,courteous and professional." (5 stars) |
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(5 stars) |
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"Great appointment as always No wait time. Friendly staff. Painless work. Couldn't be happier with this practice." (5 stars) |
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"I am very relaxed with the dental team at Plateau Dentistry, especially Tiffany the hygienist, she is very gentle and very thorough at her job. I would also compliment Candy at the front desk with her ease and efficiency. Of course Dr. McShane is also well qualified. I would recommend Plateau Dentistry to anyone who needs a good place to have their teeth well taken care of." (5 stars) |
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"this was my first time with this practice and I was very pleased. Jennifer, the hygienist, was thoughtful and explained her every move. Often she checked if I was comfortable. It was very thorough and painless. The office was clean and the staff was very pleasant. I am glad that friends suggested this practice to us." (5 stars) |
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"This was my first visit to this dentist facility and I was very pleased with the quality and care. Thanks" (5 stars) |
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"Excellent visit. Would recommend all to use this office. The folks here make u feel at home. Hygenist is always informed, very friendly, and accomplished at her job. I am 61 yrs old and have always dreaded going to see the dentist, however; after finally landing here, I no longer dread my visits." (5 stars) |
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"I had a great experience with Plateau Family Dentistry! When I arrived they saw me right away. The staff was very friendly and made sure that I was as comfortable as could be!" (5 stars) |
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"Friendly staff and very good about honoring appointment times. I usually only set in the waiting room about 5 minutes!!!" (5 stars) |
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"Everything was very well explained from the procedure to billing and everyone was very friendly!! I felt very comfortable even though going to the dentist terrifies me. :-)" (5 stars) |
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"Excellent as always! Gentle Care by the hygienist and thorough examination by the doctor." (5 stars) |
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"Dr. McShan and his crew are the BEST. They do not try to gouge you with unnecessary procedures. Everyone is friendly and the office is super efficient. So glad I found them." (5 stars) |
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"Excellent experience!! Timely and friendly staff and just all around great dentist!!" (5 stars) |
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"Jennifer was great and she did a great job." (5 stars) |
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"Very happy... staff wonderful very informative and Dr. specific and knowledgeable" (5 stars) |
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"Have not seen dentist in a very long time. I finally got up the courage to have my much needed dental work started. X rays went well. Since I had a very serious issue years ago I have to say at this time I feel somewhat more at ease after my appointment. One step at time for me but my visit was not as frightening as I imagined it would be. Thank You for being so understanding . Carol" (5 stars) |
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"We visited Plateau Family Dentistry for my 3-year-old's first visit to the dentist. Everyone made her feel so special and she loved her experience." (5 stars) |
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"Gentle and pain free." (5 stars) |
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"Awesome office! Friendly and efficient staff. I highly recommend them!" (5 stars) |
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"Jennifer did such a great job, explaining everything she was doing as she ex-rayed my mouth and cleaned my teeth. I had not been to a dentist for 2 years so everything took a while longer. Jennifer asked me periodically if I was doing okay. I then met Dr. McShan who explained the exam results to me. I really appreciated their professionalism and would highly recommend thus dental office. ." (5 stars) |
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"My visit to the dentist was pleasant and very professional. I would recommend the dentist to anyone ." (5 stars) |
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"This was my first visit and they were very friendly and professional. Caring for my comfort during the process and explaining things as they went." (5 stars) |
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"I like Dr. McShan and his staff. They are all so nice. Thank you for your help!" (5 stars) |
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(5 stars) |
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"I’m always apprehensive about finding a new dentist. After extensive research of many local dentists, there practice and reviews, I decided to give them a try. I am so glad I did. They are wonderful. The office is very nice, very clean, and very organized. The dental assistants are so friendly, gentle on their cleaning, but precise and very knowledgeable . They make it relaxing and enjoyable. Dr. McShan is very pleasant and thorough. You won’t be disappointed at all coming here. They really do care about their patients." (5 stars) |
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"The hygenist was very good and the entire office staff are very nice." (4 stars) |
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"I just moved to the area and am thrilled to have found Plateau Family to meet my dental needs. My first visit was yesterday and the care and treatment I received was "family" friendly, professional, and thorough. Thank you Jennifer and team." (5 stars) |
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"Pleasant and efficient as always" (5 stars) |
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"Prompt and excellent care, very comfortable and friendly atmosphere. I feel very well taken care of and great communication." (5 stars) |
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"Everyone has always been kind and comforting. I used to have anxiety about going to the dentist, even if it was just getting my teeth cleaned. I'm grateful to say that is no longer an issue for me now. Thank you to all the staff at Plateau Family Dentistry for my positive experiences." (5 stars) |
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"I love Plateau Family Denistry! All the staff is courteous and caring. I was experiencing some pain & they got me in quick and took care of me quick! I left there pain free! My family will continue to receive all our dental care needs from the Plateau Family Denistry office." (5 stars) |
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"Very friendly, very professional, very fast it's very great experience for the first time of being there" (5 stars) |
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"As a dental coward I dread visits to the dentist even for just a cleaning. I am overly sensitive to pain in my mouth. I must say that Tiffany, who usually does my cleanings has a most gentle touch, and with each subsequent visit, it's becoming less and less stressful, and more painless. The staff at Plateau Family could not be nicer, and Candy who runs the front desk and computer is a fabulous researcher when it comes to insurance, and is amazingly efficient. Dr. McShan is a nice guy who takes the time to answer all my questions. I'm very happy with my dental office." (5 stars) |
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(5 stars) |
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"All staff is nice and professional. They are all knowledgeable in the services they provide." (5 stars) |
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"Everyone is always pleasant and they truly care. Not only about your oral health but your over all well being." (5 stars) |
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"Dr. McShan was very courteous, and explained everything in detail. He was always concerned about pain level. His staff also very courtious, knowledgable, and attention to detail. They were quick to get me in on a urgent situation. I will highly recommend to anyone that needs this type of service." (5 stars) |
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"I have always have had an excellent experience at Plateau Family Dentistry." (5 stars) |
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"The best, most up-to-date, efficient professional care with a friendly, caring staff." (5 stars) |
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"Best dentist and staff I have been to in a very long time." (5 stars) |
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"Excellent experience and very professional staff. Would highly recommend this office for any dental needs." (5 stars) |
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"It's always a positive experience! Candy, Tiffany and Dr. McShan always make you feel comfortable and welcome while in their care! Thank you all!" (5 stars) |
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"Dr McShan and his staff are super friendly and accommodating. They take the anxiety out of going to the dentist!" (4 stars) |
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"Very attentive, upbeat staff. Dental experience that you don't dread going to." (5 stars) |
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"Excellent service, very happy & pleased we finally changed dentist." (5 stars) |
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"I am perfectly satisfied with every aspect of Plateau Family Dentistry. I have already recommended them to 2 friends." (5 stars) |
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"Excellent! Very pleased from the minute I walked in the door. Tiffany is an excellent dental assistant (painless) and so friendly. Dr. McShan is also very friendly while being professional. They had state of the art equipment, and I feel very confident I am getting exceptional dental service. It ends with Candy's pleasing personality helping you with any insurance issues and scheduling your next appointment. I would highly recommend this dental practice." (5 stars) |
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"I have been an active patient for several years now and wouldn't dream of going anywhere else! I am a health care professional and can attest to the professionalism exhibited by the entire staff! The cleanings are gentle but thorough and any dental needs are explained in depth! I am obsessive about my dental care and this dentist is truly the best of the best!" (5 stars) |
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"5 star all the way. Appointment scheduled time is always keep, never a wait. Wonderful staff that are friendly and caring. Never liked going to the dentist now I enjoy the experience." (5 stars) |
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"Friendly and fast service. Overall fully satisfied." (4 stars) |
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"This office has top notch equipment and great employees who are polite and personable, as well as skilled. Dr. McShan is also top grade in skills and chair-side manner." (5 stars) |
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"Professional and no nonsense with empathy." (5 stars) |